Iberostar Waves Tucán - All Inclusive

Luxury property on the beach, with 4 outdoor pools

Choose dates to view prices

Where to?

Dates

November 2025

15

December 2025

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers

On the beach, white sand, sun-loungers, beach umbrellas

Iberostar Waves Tucán - All Inclusive is on a pristine white sand beach. Enjoy scuba diving, kayaking, and dining at 8 restaurants, including Japanese cuisine. The resort offers spa services like manicures and massages, fitness classes at the gym, and free in-room WiFi.

Excellent

Popular amenities

Bar
Gym

Room options

Check availability for these dates

Tonight

Nov 15 - Nov 16

Tomorrow

Nov 16 - Nov 17

All rooms

1 bed

2 beds

Showing 45 of 45 rooms

1 bedroom, free minibar, in-room safe, desk

Premium Room

Very good

Highlights

Air conditioning

Free cots/infant beds

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite

Exceptional

Highlights

Air conditioning

Free cots/infant beds

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

38 sq m
1 bedroom
Sleeps 4
1 King Bed

Junior Suite, Oceanfront

Good

Highlights

Air conditioning

Free cots/infant beds

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

38 sq m
1 bedroom
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Near Pool)

Excellent

Highlights

Air conditioning

Free cots/infant beds

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room

Very good

Highlights

Air conditioning

Free cots/infant beds

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite

Exceptional

Highlights

Air conditioning

Free cots/infant beds

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

38 sq m
1 bedroom
Sleeps 1
1 King Bed

Junior Suite, Oceanfront (Beach Access)

Good

Highlights

Air conditioning

Free cots/infant beds

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

38 sq m
1 bedroom
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Near Pool)

Highlights

Air conditioning

Free cots/infant beds

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Quadruple Room Premium with Beach View

35 sq m
Sleeps 4

Single Room Premium

35 sq m
Sleeps 1

Double Room Premium

35 sq m
Sleeps 4

Single Room Premium with Pool View

35 sq m
Sleeps 1

Double Room Premium with Pool View

35 sq m
Sleeps 4

Suite Junior

38 sq m
Sleeps 1

Suite Junior

38 sq m
Sleeps 4

Suite Junior with Sea View

38 sq m
Sleeps 1

Suite Junior with Sea View

38 sq m
Sleeps 4

Suite Junior with Sea View

38 sq m
Sleeps 1

Suite Junior with Sea View

38 sq m
Sleeps 4

Single Room Premium with Beach View

35 sq m
Sleeps 1

Double Room Premium

35 sq m
Sleeps 4

Quadruple Room Premium

35 sq m
Sleeps 4

Premium Room, Beachside

Wonderful

Highlights

Air conditioning

Free cots/infant beds

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

35 sq m
Sleeps 4
2 Double Beds

Premium Room, Beachside

Highlights

Air conditioning

Free cots/infant beds

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

35 sq m
Sleeps 1
2 Double Beds

Premium Room (Promo)

Wonderful

Highlights

Air conditioning

Free cots/infant beds

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Promo)

Highlights

Air conditioning

Free cots/infant beds

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Double Room Premium

35 sq m
Sleeps 1

Double Room Premium

35 sq m
Sleeps 4

Premium Room (Tropical View)

Exceptional

Highlights

Air conditioning

Free cots/infant beds

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

Highlights

Air conditioning

Free cots/infant beds

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

Highlights

Air conditioning

Free cots/infant beds

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

38 sq m
1 bedroom
Beach view
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Beach Access)

Highlights

Air conditioning

Free cots/infant beds

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

38 sq m
1 bedroom
Partial ocean view
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

Highlights

Air conditioning

Free cots/infant beds

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

Highlights

Air conditioning

Free cots/infant beds

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

Sleeps 4
2 Double Beds OR 1 King Bed

Room Premium with Garden View

Sleeps 4

Single Room Premium with Garden View

Sleeps 1

Room Premium with Garden View

Sleeps 4

Room Premium

35 sq m
Sleeps 4

Room Premium

35 sq m
Sleeps 1

Room Premium

35 sq m
Sleeps 4

Room Premium

35 sq m
Sleeps 4

Quadruple Room Premium with Pool View

35 sq m
Sleeps 4

Suite Junior

38 sq m
Sleeps 4

Suite Junior with Sea View

38 sq m
Sleeps 4

Suite Junior with Sea View

38 sq m
Sleeps 4

About the area

Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, QROO, 77710

What's nearby

Piste Cyclable sur Paseo Xaman-Ha - 5 min walk - 0.5 km
Playacar Beach - 6 min walk - 0.6 km
Mahi Golf Course - 10 min walk - 0.9 km
Playacar Golf Club - 15 min walk - 1.3 km
Mayan Ruins of Playacar - 6 min drive - 1.8 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 53 min drive

Restaurants

‪Viva Wyndham Maya - ‬9 min walk
‪Bar Arrecife - ‬12 min walk
‪rosa roja - ‬5 min walk
‪La Terraza - ‬9 min walk
‪Festival Grand Buffet - ‬8 min walk

About this property

Iberostar Waves Tucán - All Inclusive

Luxury all-inclusive property near Quinta Avenida

Located close to Playa del Carmen Maritime Terminal and Xplor Theme Park, Iberostar Waves Tucán - All Inclusive provides 2 beach bars, 2 poolside bars and a swim-up bar. With a beachfront location, sunloungers and scuba diving, this property is the perfect place to soak up some sun. Indulge in hydrotherapy, a body scrub and a body wrap at the on-site spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Fitness classes and yoga classes are offered at the gym; other things to do include kayaking and windsurfing. Free in-room WiFi is available to all guests, along with a terrace and shopping on-site.

You'll also enjoy perks such as:

4 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar
Free self-parking
2 outdoor tennis courts, babysitting (surcharge) and bike parking
A nature reserve, a water dispenser and beach towels
Guest reviews give top marks for the beach locale, pool and helpful staff

Room features

All 350 rooms boast comforts such as air conditioning and free stocked minibars, in addition to thoughtful touches such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.

Extra conveniences in all rooms include:

Childcare services and free infant beds
Recycling, LED light bulbs and composting
Bathrooms with eco-friendly toiletries and showers
Flat-screen TVs with satellite channels
Wardrobes/cupboards, eco-friendly cleaning products and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Sailing

Snorkelling

Windsurfing

Land activities

Fitness facilities

Tennis

Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities

Similar properties

Pool
All-inclusive
Spa
Kids pool

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free uncovered self parking on site

Food and drink

2 beach bars
2 poolside bars
5 bars/lounges
8 restaurants
A swim-up bar
Snack bar/deli

Restaurants on site

Bonsai
La Hacienda
Mare Nostrum
Tulum
Uxmal Restaurante

Things to do

2 outdoor tennis courts
4 outdoor pools
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Kayaking
Playground
Sauna
Scuba diving
Shopping
Steam room
Windsurfing
Yoga classes

Family friendly

4 outdoor pools
Children's pool
Dining table
Free children's club
Free supervised activities for children
In-room babysitting
In-room cot
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Conference space
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
In a nature reserve
On the beach
On the waterfront
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

5 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sports massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hand-held showerhead
No lift
Smooth flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

3 floors
Banquet hall
Eco-friendly cleaning products used
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Free toiletries
Hair dryer
Shower
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

Coffee/tea maker
Dining table
Free stocked minibar

More

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Composting
Desk
Desk chair
Eco-friendly toiletries
Iron/ironing board on request
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Pool access available from 7:00 AM to 7:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Property is also known as

Iberostar Tucan

Iberostar Tucan All inclusive

Iberostar Tucan All inclusive Playa del Carmen

Iberostar Tucan Playa del Carmen

Tucan Iberostar

Iberostar Playa Del Carmen

Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico

Iberostar Tucan Mexico

Iberostar Tucan Quetzal

Playa Del Carmen Iberostar

Iberostar Tucan All inclusive All-inclusive property

Iberostar Tucan inclusive l C

Iberostar Tucan All inclusive

Iberostar Tucán All inclusive

Iberostar Waves Tucán All Inclusive

Iberostar Waves Tucán - All Inclusive Playa del Carmen

Iberostar Waves Tucán - All Inclusive All-inclusive property

Frequently asked questions

Does Iberostar Waves Tucán - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

Is Iberostar Waves Tucán - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Iberostar Waves Tucán - All Inclusive?

Self-parking is free at this property.

What time is check-in at Iberostar Waves Tucán - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Iberostar Waves Tucán - All Inclusive?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Iberostar Waves Tucán - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkelling, kayaking and more.

Where is Iberostar Waves Tucán - All Inclusive located?

Nestled on the beach, this Playacar property is within 3 mi (5 km) of Quinta Avenida, Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach. Mamitas Beach and Xplor Theme Park are also within 3 mi (5 km).

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Iberostar Waves Tucán - All Inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

8/10 Good

Guadalupe

12 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Yes, room was clean and staff was friendly. The entire resort seemed clean and welcoming.

Stayed 4 nights in Nov 2025

10/10 Excellent

Michael Adam

19 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Loved our stay! Beautiful resort! Food was great!

Stayed 7 nights in Oct 2025

10/10 Excellent

Stuart

10 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

This place is beautiful and the service was great. Room was kept very clean and the staff was friendly and helpful. The beach was well maintained and lots of spots to sit in the shade and enjoy. Our family really enjoyed our stay, happy to recommend this place.

Stayed 7 nights in Oct 2025

6/10 Okay

John

10 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Solid resort. Food should be better

Stayed 5 nights in Oct 2025

8/10 Good

Russell

9 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Rooms are a bit dated. Food was quite good, especially the fish tacos in the Mexican restaurant and the beef brisket at the smokehouse. Beach is outstanding. Drinks varied in quality, some bartenders didn’t know how to make certain drinks. I was at this resort 15 years ago, main difference is no room service and no waitress at the beach. Good value and no real issues. Would recommend.

Stayed 7 nights in Nov 2025

8/10 Good

Yelena

25 Oct 2025

Liked: Cleanliness, amenities

Friendly stuff. Clean pool and beach. We stayed in the building where monkeys were treated or vaccinated the on roof. Highly respect the resort’s effort to take care of the animals but the stuff was very load every morning. It sounds like Armageddon at 7am on the roof.

Stayed 6 nights in Oct 2025

10/10 Excellent

Marisol

9 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Live the location, the greenery

Stayed 4 nights in Aug 2025

4/10 Poor

janele

13 Nov 2025

Liked: Cleanliness

Disliked: Amenities

At first, we didn't get the room we wanted and when I tried to call and ask nicely if we could get a different room, a staff member Daniel was so rude and ruined my whole night. I would expect more out of the rooms since it's supposed to be a fancy hotel. The food was not great at all, lack of flavor and variety, definitely catered to people who aren't Mexican. And our experience at the Italian restaurant, was awful. The service was horrible. I will say most bartenders were super nice and there was a handful of staff members who were friendly and made our days.

Stayed 4 nights in Nov 2025

10/10 Excellent

Oscar L

24 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

The property was beautiful. Great food! Staff were amazing!

Stayed 4 nights in Jun 2025

10/10 Excellent

Filip

5 Aug 2025

Liked: Cleanliness

Only negative point was the dirty water (sargassum)

Stayed 5 nights in Jul 2025

10/10 Excellent

Esmeralda

9 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very accommodating and the hotel was beautiful.

Stayed 3 nights in Apr 2025

8/10 Good

Tara

3 Jun 2025

Liked: Cleanliness, property conditions & facilities

The staff was great. The property is clean and well taken care of.

Stayed 5 nights in May 2025

10/10 Excellent

Jessica Heather

7 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely resort on a beautiful beach.

Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveller

12 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The view and food are terrific.

Stayed 4 nights in Mar 2025

10/10 Excellent

Kevin

24 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The entertainment was great but still gave you time to relax and enjoy the beach/pool.

Stayed 5 nights in Mar 2025

6/10 Okay

Aleck

6 Jul 2025

Disliked: Cleanliness, property conditions & facilities

Location was good with access to the beach and employees with a good customer service approach. Room was outdated, it has a door between rooms and main door with locks in very bad conditions.

Stayed 3 nights in Jul 2025

10/10 Excellent

Elena

17 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall, we enjoyed our stay at Iberostar Tucan, but there are a few things to be aware of. The rooms are quite outdated — some of the light fixtures didn’t work, and there were very few power outlets, which was a bit inconvenient. Other than that, everything was great: the territory is well-maintained, and the overall experience was positive.

Stayed 6 nights in Jul 2025

6/10 Okay

Pavan

14 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The property was really nice and clean. The pool was huge, it was beautiful but, its really deep... theres only 2 shallow areas with no shade and with young kids that cant swim it was always panic mode if we saw them walking towards the deep end. Other than the breakfast buffet, the buffets at this resort weren't the best. The only place we found where the food was ok was the Smoke house, the Italian restaurant and the kids would enjoy the burgers and fries by the beach. Definitely not a five star for food or hotel rooms. The rooms are really outdated. Being from Canada, alot of other South American guests would stare at us when we would talk to each other in english. They were not friendly at all. Also, beware that when you check in they are so friendly because they want you to join the Iberostar premium club. They waste 2 hours of your time the following day with presentations and then when you say no your not interested in joining .... there not the friendliest after that. We were dealing with Luis... and the next evening when I saw him in the lobby he turned his face and ignored me.

Stayed 5 nights in Oct 2025

8/10 Good

Liora

19 Feb 2025

Liked: Cleanliness, amenities

I like the jungle park

Stayed 8 nights in Feb 2025

8/10 Good

Sarah

1 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, great food, poor sun bed availability

Food was amazing, the choice of restaurants is fantastic, such variety. Resort with the jungle in the middle was great, we had peacocks walking around us on the beach and at the pool! It’s a beautiful place. Rooms are nice, balconies shaded but slightly dated. Staff are cleaning, painting and gardening all the time keeping the resort at its best. Only let downs were the sun beds are all reserved very early and the staff accept money to reserve them for you. The people next to us one day paid $100 to reserve for 2 weeks. It’s poor. Also, the resort ‘credit’ you receive is actually 25% discount when you spend $100! No kids entertainment in the nights and some things are payable. We would recommend but wouldn’t return due to the sun beds.

Stayed 5 nights in Jul 2025