Iberostar Waves Tucán - All Inclusive

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Luxury
4.5 star property
8.8

Excellent

Property highlights

Located close to Playa del Carmen Maritime Terminal and Xplor Theme Park, Iberostar Waves Tucán - All Inclusive provides 2 beach bars, 2 poolside bars and a swim-up bar. Indulge in hydrotherapy, a body scrub and a body wrap at the on-site spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. The gym offers fitness classes and yoga classes; other things to do include kayaking, windsurfing and scuba diving. Free in-room WiFi is available to all guests, along with a terrace and shopping on-site.

Popular amenities

  • Parking included
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Premium Room

A modern hotel room with two beds, a balcony, and a view of greenery.

Premium Room

8.2 out of 10
Very good
(146 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

A modern hotel room with a large bed, a ceiling fan, a balcony with a view, and a decorative wall.

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Oceanfront

A balcony with wicker furniture overlooking a beach with palm trees and the ocean.

Junior Suite, Oceanfront

8.0 out of 10
Very good
(19 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Near Pool)

A balcony with wicker chairs and a table, overlooking a pool area with thatched-roof structures and lush greenery.

Premium Room (Near Pool)

8.4 out of 10
Very good
(41 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

A modern hotel room with two beds, a balcony, and a view of greenery.

Premium Room

8.4 out of 10
Very good
(7 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

A modern hotel room with a large bed, a ceiling fan, a balcony with a view, and a decorative wall.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Beach Access)

A hotel room with a view of palm trees and the ocean, a sofa, a table, and a lamp.

Junior Suite, Oceanfront (Beach Access)

8.0 out of 10
Very good
(6 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Near Pool)

A balcony with wicker chairs and a table, overlooking a pool area with thatched-roof structures and lush greenery.

Premium Room (Near Pool)

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Beachside

A balcony with wicker chairs, a small table, and a view of greenery and buildings.

Premium Room, Beachside

8.6 out of 10
Excellent
(10 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, Beachside

A balcony with wicker chairs, a small table, and a view of greenery and buildings.

Premium Room, Beachside

  • Garden view
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds

View all photos for Premium Room (Promo)

A hotel room with two beds, a ceiling fan, a TV, and a balcony with a view of greenery.

Premium Room (Promo)

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

A hotel room with two beds, a ceiling fan, a TV, and a balcony with a view of greenery.

Premium Room (Promo)

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

A room with a sofa, a chair, a small table, and a view of greenery through a glass door.

Premium Room (Tropical View)

8.4 out of 10
Very good
(15 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

A room with a sofa, a chair, a small table, and a view of greenery through a glass door.

Premium Room (Tropical View)

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

A balcony with wicker furniture overlooking a beach with palm trees and the ocean.

Junior Suite, Oceanfront

  • Beach view
  • 38 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Beach Access)

A hotel room with a view of palm trees and the ocean, a sofa, a table, and a lamp.

Junior Suite, Oceanfront (Beach Access)

  • Partial ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

A modern hotel room with two beds, a balcony, and a view of greenery.

Premium Room (Pure Wellness)

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

A modern hotel room with two beds, a balcony, and a view of greenery.

Premium Room (Pure Wellness)

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Located in Playacar, a neighbourhood in Playa del Carmen, Iberostar Waves Tucán - All Inclusive is near the airport and on the waterfront. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular local attractions. Playa del Carmen Maritime Terminal and Quinta Avenida are two other places to visit that come recommended. Discover the area's water adventures with nearby snorkelling, or enjoy the great outdoors with ecotours. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, QROO, 77710

What's nearby

  • A sandy beach with palm trees, beach chairs, and a lifeguard tower.
    Playacar Beach
    6 min walk - 0.6 km
  • Piste Cyclable sur Paseo Xaman-Ha
    5 min walk - 0.5 km
  • Mahi Golf Course
    16 min walk - 1.4 km
  • Playacar Golf Club
    16 min walk - 1.4 km
  • Mayan Ruins of Playacar
    6 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    53 min drive

Restaurants

  • Viva Wyndham Maya
    9 min walk
  • rosa roja
    5 min walk
  • Turquesa
    11 min walk
  • Cupcake Cafe
    6 min walk
  • Restaurante Miramare
    13 min walk

About this property

Iberostar Waves Tucán - All Inclusive

  • Property highlights
  • Located close to Playa del Carmen Maritime Terminal and Xplor Theme Park, Iberostar Waves Tucán - All Inclusive provides 2 beach bars, 2 poolside bars and a swim-up bar. Indulge in hydrotherapy, a body scrub and a body wrap at the on-site spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. The gym offers fitness classes and yoga classes; other things to do include kayaking, windsurfing and scuba diving. Free in-room WiFi is available to all guests, along with a terrace and shopping on-site.
  • You'll also enjoy perks such as:
    • 4 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar
    • Free self-parking
    • 2 outdoor tennis courts, babysitting (surcharge) and bike parking
    • A nature reserve, a water dispenser and beach towels
    • Guest reviews give top marks for the beach locale, pool and helpful staff
  • Room features
  • All 350 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free stocked minibars and free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
  • Extra conveniences in all rooms include:
    • Childcare services and free infant beds
    • Recycling and composting
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with satellite channels
    • Wardrobes/cupboards, coffee/tea makers and ceiling fans

All-inclusive details

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • À la carte meals and snacks included
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All non-motorised water sports are included.

Water activities

    • Kayaking
    • Sailing
    • Snorkelling
    • Windsurfing

Land activities

    • Fitness facilities
    • Tennis
    • Volleyball

Lessons/classes/games

  • Aerobics

Entertainment

  • On-site entertainment and activities

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Frequently asked questions

Does Iberostar Waves Tucán - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

Is Iberostar Waves Tucán - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Iberostar Waves Tucán - All Inclusive?

Self-parking is free at this property.

What time is check-in at Iberostar Waves Tucán - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Iberostar Waves Tucán - All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Iberostar Waves Tucán - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkelling, kayaking and more.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Iberostar Waves Tucán - All Inclusive Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 579 out of 1000 reviews
Rating 8 - Good. 260 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Iberostar Tucan The staff and hotel grounds were great They were starting their remodeling so only imagine it will be even better
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice beach, friendly staff and the food was really great!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing. Great staff, great food, very clean.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this resort so much that we will be looking to return next year. It felt like being in the jungle with the variety of animals all around. Pool was great and beach in my opinion was the best maintained compared to all the other resorts.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beautiful entry at check-in, loved the jungle with animals, loved the cleanliness of the pools and chairs, loved the well kept up beach. Food was delicious and on point. Entertainment was fantastic.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and staff were amazing! We loved the IBEROSTAR app as well to make reservations and being notified when our room was cleaned. Spider monkeys and all if the wildlife in the jungle at the eesort were an added bonus!
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was wonderful! The pool and food were 10/10. Staff was some of the friendliest people. There are activities everyday that keep the whole family entertained as a family of 6 that stayed for a week. The activity personnel were incredible! Beach access was great and the beach itself was very clean.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, rooms were clean and tidy.
Stayed 8 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Amenities
Fantastic beach
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay! Beautiful resort! Food was great!
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, staff was polite and helpful.
Stayed 9 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness
Grounds are great. seaweed Sargassum was a bit of an issue, waves were very enjoyable. Animals everywhere, Cenote swimming in crystal clear waters with mini fishes nibbling at your toes.
pyramid
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and nature was amazing.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, food, natural environment, on-site entertainment,
Stayed 8 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful and very clean. The groundskeepers were working tirelessly to keep it immaculate. The wildlife was one of our favorite parts! Good food, good drinks, fabulous pool. The sargassum at the beach was a bit of a bummer, but didn’t stop us from enjoying the ocean once we were past it. Some things are a bit dated, but they will be renovating this summer. Would go back!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at the Iberostar Waves Tucan. The property grounds were very well kept, and the rooms were clean and comfortable. The food was fantastic! I really enjoyed the entertainment each evening, and the entertainers and staff were very friendly and present throughout the day. Lots of activities to choose from every day, or you can just relax by the pool or ocean.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort especially for families. Staff extremely friendly, rooms clean, lots of activities and wildlife to check out. Highly recommend and will definitely stay again
Stayed 10 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This place is beautiful and the service was great. Room was kept very clean and the staff was friendly and helpful. The beach was well maintained and lots of spots to sit in the shade and enjoy. Our family really enjoyed our stay, happy to recommend this place.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This place is very clean, loved the water and green outdoors, pools are big and clean
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Staff were very friendly. Wild life is very nice. Overall very nice place.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole family had a great time, staff, food and cleanliness was great.
Stayed 9 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good food, convenient layout of the hotel and good facilities. Beach and pool were also great. Restaurants were not overly crowded although sometimes they weren't open every day.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, clean beach, tasty food, great entertainment, perfect location to relax and enjoy nature's beauty.
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and welcoming, the area was nice, and the food options and quality were good. The only downside was that the beach gets very crowded—if you don’t go early in the morning, it’s hard to find a spot.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and the hotel was beautiful.
Stayed 3 nights in Apr 2025