Mexico City Hotel Guide - Hospital Angeles Mocel hotels in Mexico City, Mexico.

"Yes"

"AC was comfortable. "

"Perfect place for the location. Roma"

"Dishonest staff, no management on site, ruined our one day in Mexico City. If you value your time, do not book Park Condesa by Capitalia. I booked this property for one night based on the apartment-style concept and the Condesa location. What I got was a string of failures that ruined our only day in Mexico City. Pre-booking: simple questions about transfer pricing and early check-in took 22 hours and a follow-up email to get a partial answer. My assistant ultimately had to call to get straight pricing. On arrival at 9 AM, I was told the property was "fully booked" and early check-in was impossible. I had personally verified availability the night before — 10 units were listed as available. The cleaning lady later confirmed to me directly that the property was almost entirely empty. They lied to my face on arrival. There is no manager or front-desk presence. Only a cleaner and a security guard, neither with authority to resolve anything. When I was finally allowed into the room hours later, the security guard could not figure out how to open the door and I was locked out for an extended period. Once inside, the smoke detector beeped every 30 seconds and the AC was broken. I sent a detailed email to management requesting a partial refund. They ignored it. Then sent me an automated message asking me to leave a 5-star review. Dishonest, absent operation. Avoid."

"Great location!"

"It was great"

"Receptionist was umfriendly i don t know why she is doing that job. Breakast food and employee were great"

"What a lovely little gem in Condessa. Great location. Nice design with comfortable rooms. Affordable. But the staff is excellent and what really made my stay the lovey."

"The stay was perfect. Room was clean, has a kitchen with a mini fridge and microwave!"