Located near the beach, Portola Hotel & Spa at Monterey Bay is in Downtown Monterey neighbourhood and is connected to the convention centre. Fisherman's Wharf and Pebble Beach Golf Links are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Monterey Bay and 17-Mile Drive. Check out an event or a game at WeatherTech Raceway Laguna Seca, and consider making time for Monterey Bay Aquarium, a top attraction not to be missed. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. Guests love the resort's location for the sightseeing.
Monterey, CA (MRY-Monterey Peninsula) - 11 min drive
Restaurants
Restaurants on site
Jacks Monterey
Peter B's Brewpub
About this property
Portola Hotel & Spa at Monterey Bay
4-star adventure resort connected to the convention centre in Downtown Monterey
This smoke-free resort features 2 restaurants, an outdoor pool and 2 bars/lounges. Additionally, a fitness centre, WiFi in public areas and valet parking are on-site. All 379 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include fridges and coffee makers. WiFi and wired Internet are standard, as are LCD TVs with cable channels. Housekeeping is available on request.
Portola Hotel & Spa at Monterey Bay offers 379 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on request and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in December 2020.
Recreational amenities at the resort include an outdoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Safety measures
Hand sanitiser provided
Free PCR COVID-19 testing is available on site
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: WiFi (USD 9.95 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: WiFi (USD 9.95 per night)
Parking and public transport
Secured self parking on site (USD 22.00 per night; includes in/out privileges)
Secured valet parking on site (USD 27.00 per night; includes in/out privileges)
Wheelchair-accessible parking available
Height restrictions apply for on-site parking
On-site parking options include a garage
Food and drink
Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 8-20 for adults and USD 5-10 for children
2 restaurants
2 bars/lounges
Things to do
Fitness centre
Outdoor pool
Shopping
Spa services
Family friendly
Free cots/infant beds
Laundry facilities
Outdoor pool
Fridge
Conveniences
Lift
Front-desk safe
Guest services
24-hour front desk
Concierge services
Dry-cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Languages spoken
English
Spanish
Outdoors
Terrace
Spa
Massages
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Early check-in is available for a fee (amount varies)
Check-out
Check-out before noon
Special check-in instructions
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 50, per accommodation, per night (maximum of USD 150 per stay), plus a deposit of USD 50 per night
Food and water bowls are available
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 50 per stay.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Breakfast fee: between USD 8 and USD 20 for adults, and USD 5 and USD 10 for children (approximately)
Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
Secured self-parking fee: USD 22.00 per night (in/out privileges)
Valet parking fee: USD 27.00 per night (in/out privileges)
Pet deposit: USD 50 per night
Pet fee: USD 50 per accommodation, per night (maximum USD150 per stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability, amount varies)
Rollaway bed fee: USD 50 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
Property is also known as
Hotel Portola
Monterey Bay Portola Hotel
Portola Hotel
Portola Hotel Monterey Bay
Portola Monterey Bay
Portola Hotel And Spa At Monterey Bay
Portola
Portola Hotel Monterey Bay
Portola Hotel Spa at Monterey Bay
Portola & At Monterey Monterey
Portola Hotel Spa at Monterey Bay
Portola Hotel & Spa at Monterey Bay Resort
Portola Hotel & Spa at Monterey Bay Monterey
Portola Hotel & Spa at Monterey Bay Resort Monterey
