Bernkastel-Kues Hotel Guide - Mosel-Weinmuseum hotels in Bernkastel-Kues, Germany.

"Great location. Very beautiful and comfortable. Offered discount for parking and had a place to store our bicycles overnight. The room was spacious and had good amenities. It is old so the floors squeaked in some places. The rainfall shower head was leaky and in need of replacement, but did not interfere with showering. Best of all was a small fridge and a fan. Would highly recommend!"

"Great spot, quality build with solid, quiet rooms. AC. Breakfast was great. The main restaurant was pretty bad, but no big problem. Would come back."

"Very nice, small, apparently family run hotel with a big room with a sofa and queen bed. It's a bit too far to walk to the center of town, but it is located in a quiet area and has free parking. The included breakfast is excellent. Everything was fresh and tasty. Even cooked eggs to order for us. The hotel restaurant offers a traditional German dinner menu. Our only issue is the stairs are somewhat steep. The staff are very helpful and kind. "

"Beautiful location overlooking the Mosel River. Park the car in the public lot and walk about 300 meters to the hotel. Room key is in the lockbox and easy to access once you have the code. We had breakfast at the restaurant located down the street from the hotel and it was fantastic. We enjoyed the Weihnachten Festival just down the street from the hotel (100 meters). "

"We spent Christmas at this lovely apartment in the Mosel Valley. It was clean, cosy, nicely decorated for Christmas, and bigger than it looked in the photos. We look forward to returning in the spring or summer to enjoy tiring the vineyards!"

"The confirmation from Expedia said "check-in starts at 3:00 pm". We arrived at 6:10 pm, and there was nobody at the reception desk. There was a sign on the wall that said "check in 15:00 to 18:00". We did not know there was a 6:00 pm deadline for check in. We could not find anybody around, and no instructions for arrival after 18:00. And no communications from the hotel. I'm sure they must have known that there were more people with reservations that had no yet arrived. We came very close to just leaving and finding another hotel in town. In the end, we wish we had. Some people outside said to call the number for the hotel. I did and got and older woman who seemed very irritated that I had called, and surprised. She finally told me that there would be someone at reception again at 8:00 pm (20:00). So we went for a drive around town and went to the grocery store, and got gasoline, and got back to the hotel at 8:00 pm. There were about 25 people in the lobby waiting to check in. Two ladies were trying to do it together. One was going through a stack of printed reservations. Of course, everyone else was checked in before we were, at 8:45 pm. Parking lot out back was full of potholes. We finally got into our room, above the reception lobby, at 9:00 pm. We had been driving all day and were so tired. They were having some kind of disco party on the ground floor, people smoking and talking right under our window for hours. Not much sleep. Small room."