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"This is a great place for stay in Hakone, traditional Japanese onsen house, we ordered the room and board for two nights, and it's a great experience. Both the public and private onsens are great and we have tried both. The location is also quite convenient, could walk to the Kowakidani station, both bus and train. Their hotel service is also great, family style, from the moment you entered, there is no need to wear shoes, because the whole hotel is connected in a way that you could either by bare foot or their sandals."

"Had everything we needed. Great traditional Japanese breakfast "

"Beautiful location with comfortable beds and a lovely patio based onsen. Shuttle to Gora didn’t run early in the am but a 3 minute taxi was very cost effective. The stairway to gora turned out to be too steep for us. 10/10 would stay again "

"Beautiful decor, amazing hospitality, cozy room. If you don't feel like dining at the hotel, try the Italian restaurant next to the hotel, it's good."

"The hotel is great. The rooms are confortable and beautiful and the lake’s view is very nice. The food (dinner and breackfast) is delicious. The staff from the hotel is really helpfull. "

"Amazing service, staff spoke fluent English and were very accommodating. The free amenities and hot springs were incredible. I would love to visit again in the future. "

"This was a wonderful stay! The private in suite onsen was fantastic. The rooms were spacious and super clean. Staff were wonderful! Dinner and breakfast were some of the best we’d ever had. Definitely coming back. "

"Excellent stay. Free shuttle from Mt Fuji station. Staff had amazing service. Very hospitable."

"Nice hotel with good connectivity to express bus to various area and also have a free shuttle service."