Mumbai Hotel Guide - Mumbai Port Trust Garden hotels in Mumbai, India.

"Beautiful room, the ability to open the window & have fresh air was a real Bonus. Very helpful staff. Great amenities, loved the pool side dining. Good hassle free shopping too. "

"The quanlity of the service was overall excellent. My constructive feedback is towards the concierge department. They mentioned they connected with another TAJ hotel restaurant on my request to make dinner reservations. This restaurant did not accept reservations but i was told they registered my name so the restaurant was aware i was to arrive with my guests. However, the restaurant did not register my name and the manager there confirmed thisby showing me the guest list. I sought clarification upon returning to the Taj Palace but again no explanations were provided. I found this lack of communication from their end rather disheartening. I would have appreciated an explanation. The service of Amrita, the management trainee was good. Th restaurant sea lounge was amazing boh for the food and service. The waiter staff Goydi and Kavya were excellent.Th constructive feedback that I provided to the manager Sagnik was well received. The service at the poolside was rather slow and my partner had to physically get up from our table and ask for a aiter after waiting about 10 mins. The interesting part was that it wasn't even busy in appearance and a few of the staff were horsing around by themselves. I hope that the training program for these youngsters improve as it reflects poorly on the hotel brand. The pool staff and the health club staff were all amazing notably Appa, Parmeswer and Yogesh who went above and beyond to provide amazing service. The shamiana restaurant needs an upd"

"Nothing to complain about. The service from start to finish was excellent "

"This is an extraordinarily well run hotel - the experience was flawless from check in to check out. Breakfast was superb with every "

"Wonderful team looking after us, thank you. Rooms were clean. Food was excellent. Everyone so friendly and went out of their way to help at every opportunity. We had a great time!"

"What stood out for us was the friendliness of all of the staff especially Narindar and Kiran being especially helpful. Nothing was too much trouble for them. "

"Clean rooms with great views and perfect location. The amenities are top notch and the staff very courteous and well trained"

"I had one of the better rooms and more expensive in a very poor hotel. Involved two flights of steep stairs before an old lift. Shower was a wall outlet, no surround. I could not recommend."

"I arrived at 3am in the morning from a very long flight + it was very first time in India. I booked the hotel for the date I arrived but stupidly I failed to realise the check in wouldn’t be until 3pm. The receptionist told me all the rooms were fully booked for the night. He told me not to worry and I can stay in the reception lobby until the morning, a soon as a guest left in the morning they got the room ready for me🙏 I thought this was a very nice gesture of the hotel "