Dear Ann, thank you for taking the time to review your stay at Platzl Hotel. It is a pleasure to read that you had an enjoyable experience with us including our lobby bar, central location and friendly service. We look forward to seeing you again. Best regardsHeiko Buchta – general manager

Dear Theresa,Thank you for sharing your experience. I apologize for the less than satisfactory encounter you had with our staff member upon check-in. It is truly disappointing to hear that you did not receive the warm welcome and friendly service that we strive to provide to all our guests.Please know that this behavior is not reflective of the standards we uphold at the Platzl Hotel. We will address your feedback with the staff member in question.On a brighter note, I am delighted to hear that you encountered more positive interactions with other front desk members later in the evening. We appreciate your recognition of their efforts to make you feel welcome and valued during your stay.We hope to have the opportunity to welcome you back in the future and provide you with the exceptional service that you rightfully expect and deserve.Best regardsHeiko Buchta – general manager

Dear Jose, Thank you for reviewing your stay. We very much appreciate your recommendation to other travelers. We hope to have the pleasure of hosting you again. Best regardsHeiko Buchta – general manager

Dear Patricia,thank you for your 5/5 review! We are happy that you have enjoyed your stay at Platzl Hotel and look forward to your return. Best regardsHeiko Buchta - general manager

Dear Philip,thank you very much for your brilliant review. We are pleased to know that you profited from our central location in the heart of Munich. We believe that a delicious and balanced breakfast is the ideal start into the day. We are delighted that you thoroughly enjoyed our quality breakfast buffet. It is always a special delight to read praise regarding out team. With pleasure we will forward your comment to our team. We hope to may welcome you again!Best regardsHeiko Buchta – general manager

Dear Arthur,thank you for reviewing your stay at Platzl Hotel. We are delighted to know that had an enjoyable experience in Munich and with us. We hope that you decide to return for a second time. Best regardsHeiko Buchta - general manager

Dear Brian,Thank you for your great rating! It is a pleasure to know that you enjoyed your time at the Platzl Hotel. We look forward to welcoming you again. Best regardsHeiko Buchta - general manager

Dear Johan Christian,thank you very much indeed for your 5/5 review. We are pleased to know that you enjoyed the Platzl Hotel and our strategic location in the heart of Munich. We look forward to your return. Best regardsHeiko Buchta - general manager

Dear Andre,thank you for reviewing your stay. Our strategic location in the heart of Munich is indeed connected to a certain level of activity which we cannot influence. We regret to read that we did not meet your expectations in that aspect. For light sleepers we recommend our Superior Double Rooms facing the courtyard which provide more silence at night. Best regardsHeiko Buchta - general manager

Dear Barbara,thank you for your rating best marks. We are delighted to know that the Platzl Hotel is your #1 choice in Munich. We look forward to your return. Best regardsHeiko Buchta - general manager

Dear Karen,Thank you for your wonderful feedback. We're thrilled to hear that you enjoyed our central location and that you found our hotel to be well-maintained and refurbished. Providing a pleasant and comfortable environment for our guests is our priority.We truly appreciate your kind words about our staff. Delivering excellent customer service is something we take pride in, and we're delighted that our team members contributed positively to your experience.We hope to may welcome you again!Best regardsHeiko Buchta - general manager

Dear Anthony,thank you very much for your 5/5 review. We are very pleased to read that you found our location to be convenient and our service friendly. We are glad that you profited from our spa. We look forward to welcoming you again at the Platzl Hotel.Best regardsHeiko Buchta - general manager

Dear Andrew Paul,Thank you for your great rating. It is a pleasure to read that you enjoyed our friendly service and comfortable furnishings. We look forward to welcoming you again. Best regardsHeiko Buchta – general manager

Dear Ehud,Thank you for sharing your experience. We're pleased that you enjoyed our convenient location near Marienplatz and our well-equipped rooms. We hope to welcome you back at the Platzl Hotel soonBest regardsHeiko Buchta - general manager

Dear Beverly,Thank you for your feedback. A comfortable bed and bedding are key to a relaxing sleep. We regret to read that you did not enjoy the pillow and blanket. Usually, we receive a lot of positive feedback regarding their quality. Did you know that we offer a pillow menu containing various sized and pillows? Our excellent central location allows our guests to explore most of Munich’s sights within a few minutes of walking. Our guests may experience the vibrant atmosphere and profit form plenty of restaurants, bars and shops nearby. While we strive to provide a calm and relaxing atmosphere to all guests, our guest may expect a level of activity in the neighborhood which we cannot influence. We hope that you still enjoyed Munich. Best regardsHeiko Buchta – general manager

Dear Mario,thank you for your review with best mark. It is a pleasure to know that you thoroughly enjoyed your stay at the Platzl Hotel. We hop to may count you among our guests again. Best regardsHeiko Buchta – general manager

Dear Louise, thank you for your great feedback. We are pleased that you highlighted the cleanliness of the Platzl Hotel and the friendly and helpful service of our team. We hope to may host you again. Best regardsHeiko Buchta – general manager

Dear HarukiThank you for your positive feedback. We are very pleased that you have enjoyed your stay at the Platzl Hotel and profited from our central location. We look forward to welcoming you again. Best regardsHeiko Buchta – general manager

Dear Katherine,thank you for your 5/5 rating. We are pleased to read that you enjoyed Platzl Hotel and would return to us. We hope to may count you among our guests again soon.Best regardsHeiko Buchta – general manager

Dear Martin,thank you very much for your detailed review. We appreciate your praise concerning our sauna area with view on Munich’s roofs as well as the comfort and equipment of the room. It is a pleasure to read that you enjoyed beautiful Munich and profited from our central location in the heart of the city. We hope to may welcome you again. Best regardsHeiko Buchta - general manager

Dear Amy,thank you very much for your brilliant rating! We are very happy that you enjoyed your time at the Platzl Hotel. We look forward to your return!Best regardsHeiko Buchta - general manager

Dear Florin,thank you for your 5/5 rating. A friendly and welcoming service is an integral part of our Bavarian hospitality. We hope to may welcome you again!Best regardsHeiko Buchta – general manager

Dear Belinda,thank you very much for taking the time to write a detailed review. We have forwarded your kind words regarding our team with great pleasure. We are very pleased that you enjoyed our profited from our personal service and the comfort of the room. The bathroom has just recently been renovated. It’s a pleasure to read that you enjoyed the finishings. Our central location is ideal to explore Munich by foot as most of Munich’s highlights are just around the corner. We hope that we may count you again among our guests. Best regardsHeiko Buchta – general manager

Dear Jenna, Thank you for your great feedback. With pleasure we have shared your comment with Philip who was very happy to receive it. We hope to may count you among our guests again. Best regardsHeiko Buchta – general manager

Dear Jennifer,thank you for your feedback. We are pleased to know that you profited from our central location in the heart of Munich. We hope to may welcome you back soon. Best regardsHeiko Buchta – general manager

Dear Andrew,thank you for your review. We are delighted to read your positive feedback regarding our team, the breakfast, and our bar. We e look forward to your return!Best regardsHeiko Buchta – general manager

Dear King kwong terry,Thank you very much for your great feedback. We are delighted to read that we met your expectation regarding your stay at the Platzl Hotel. A well-designed room including lighting and storage is important. We are pleased to read that you profited from it. The bathroom has just recently been renovated – we appreciate your praise in this aspect. We strive to provide a calm and relaxing atmosphere to all guests. However, the vibrant atmosphere of the city center does bring a certain level of activity which we cannot influence and our guests must expect. We look forward to welcoming you again. Best regardsHeiko Buchta – general manager

Dear Jordan, Thank you for your 5/5 rating! It is a pleasure to read that you have enjoyed the coziness of the room and our friendly team. We look forward to your return. Best regardsHeiko Buchta – general manager

Dear Erika,Thank you for your brilliant rating! It is always a special delight to read praise concerning our team. We appreciate you for mentioning their service. We hope to see you again. Best regardsHeiko Buchta – general manager

Dear Doug,thank you for your feedback! It is a pleasure to read that you enjoyed the proximity to Munich’s highlights. We are constantly investing in the building; hence we appreciate your praise about the property and the hotel rooms. We hope to see you again at the Platzl Hotel. Best regardsHeiko Buchta – general manager

Dear MIGUEL,Thank you for taking the time to review your stay. We are pleased to read that you profited from our central location in the heart of Munich and enjoyed our quality breakfast buffet. We look forward to your return. Best regardsHeiko Buchta – general manager

Dear Andra,thank you for your review. We constantly invest in the upkeeping of the property. We are very pleased to read that you enjoyed the beauty and atmosphere of the hotel. We have 7 different room categories with up to 28m² in our Deluxe Double Rooms. We hope to may welcome you again in the future. Best regardsHeiko Buchta – general manager

Dear DAVID,thank you for your 5/5 rating! A delicious breakfast is the ideal foundation for a successful day. We appreciate you’re your positive feedback and look forward to your return. Best regardsHeiko Buchta - general manager

Dear Flavio, Thank you for your 5/5 review. We are very pleased to read that you thoroughly enjoyed your stay including our excellent service and delicious breakfast. We look forward to welcoming you again at the Platzl Hotel. Best regardsHeiko Buchta - general manager

Dear Suzanne,Thank you very much indeed for your detailed review of your recent stay at Platzl Hotel. We are delighted to read that you enjoyed another memorable stay with us. It is always a special delight to read praise about the passionate work of our team. Our location in the heart of Munich is ideal to explore Munich’s sights by foot. We are pleased to know you profited from the convenient location. We look forward to welcoming you again. Best regardsHeiko Buchta – general manager

Dear Lilian,thank you very much indeed for your brilliant feedback. The Platzl Hotel is indeed located in an excellent location with many of Munich’s highlights being just a short walk from us. We are pleased to read that you enjoyed the spaciousness and comfort of your room. We are currently in the process of renovating all bathrooms. We are delighted to read that you appreciate the new bathroom fittings. We hope to may welcome you again in the future. Best regardsHeiko Buchta - general manager

Dear Leticia,thank you for reviewing your stay. A delicious and nutritious breakfast is the ideal foundation for an eventful day of exploring Munich. We appreciate your praise about the quality and variety of our breakfast buffet. We thank you for recommending the Platzl hotel to family and friends. We hope to may count you among our guests again in the future. Best regardsHeiko Buchta – general manager