San Juan Hotel Guide - Museo de Arte de Puerto Rico hotels in San Juan, Puerto Rico.

"Our stay started out horribly. We did not have the room I had paid for, for the first 2 days. We actually had to repack and move 2 different times. After finally getting into our beautiful Garden room, thing were wonderful. If at all possible, with the exception of the Steak House,don't eat the food. It must come out of one central kitchen and arrives practically dehydrated and very salty. We finally either went into Old San Juan or ordered Door Dash. The pools are 3 and 4 ft. deep and we only used then one time BUT the beach ah, the beach, was wonderful!! The lounger and umbrellas were free, something we never had on our Florida stays. All of the staff we encountered were very hospital and helpful (with the exception of the person who would not listen to me on our original sign in day). We went to this hotel because we don't have passports and Florida had outlived it's pull. We'd definitely return!"

"Clean, friendly, and a great view of the Caribbean Sea."

"Everything was great"

"I think the hotel was amazing great staff very friendly very helpful very clean very useful. I recommend highly to others. If you need to find out more information about this hotel contact me and I will let you know."

"The location was great close to everything. The beach was just a short walk lots of shopping and food options."

"Bathroom was not great condition. Breakfast should be included. Casino is poorly run, people claiming they had money on the machines and supposedly walking away and claiming they left money on them. Management needs make this look into, travelers can feel more protected from outsiders. I will never want to make reservations here due to not feeling safe."

"Beautiful views and a good location! The staff was very friendly and every person we interacted with was great! The restaurant was delicious!! Snorkeling and restaurants walking distance. We had an accessible room for some reason and when we showered the whole bathroom floor would be soaking wet so we would slip around which was annoying. Our door was broken and very hard to open and close. I felt bad for the other guests when I had to leave early for an excursion because my door was so loud when trying to shove closed. Also there is not a hot tub which was disappointing. But I should have read about the property better. Overall with the staff, location and on site dining I would recommend. Just pick your room carefully or switch if they are not full."

"Nice beach view. Helpful staff"

"The hotel was within walking distance to many restaurants and shops. It is very close to the beach. The staff was amazing"