Mystic - New London Hotel Guide - Historic Hotels in Mystic - New London, Connecticut

"The rooms were musty and smelled like wet dogs."

"Breakfast was AMAZING! "

"Breakfast was good variety, i will say the hotel should invest in a more industrial toaster made for constant use rather than standard kitchen toasters. Room was large and my only complaint is that there are gaps around the door which lets light in from the hall and we could hear conversations from thr room next door through the connecting doors. "

"The shower head was very gunky and filled with residue. Thank god I had bleach spray and scrub sponges! Overall beautiful place definitely will stay again!!!"

"My husband,and I frequently stay at this property due to the close proximity of Mohegan Sun Arena. The shuttle service is TOP SHELF!! Though the prices this property charges are much higher than others, we bite the bullet ONLY FOR THE SHUTTLE SERVICE! Now, that being said I have a major problem with the OWNERS of this property! I had written a review a year ago or so. In my review I wrote commending an employee for their dedication, professionalism, and commitment to his employer. I suggested a merit based reward for his service to show some kind of appreciation. The employee was very proud of my review as he should be. The manager even hung it up for all to see, but to my sincere heart felt disappointment the employee was not rewarded for his service. Not even a $5.00 DD Gift card!!! For the amount of money that guests pay to this company I feel a little pay it forward would not bankrupt your company. I am a business owner myself, and upon receiving praise from a client for my employees service I will immediately reward them!! Exceptional Employees Are Hard To Find My Friend. Keep up the great job Claude."

"The room was decent, but could use modernization/ renovation as its a bit outdated. Loved the complementary limo ride to & from the casino"

"I think they use smaller size hotel beds, I didn't know there was such a thing. Feet hung off the mattress. That's really my only gripe."

"Great"

"Property was very clean, staff was friendly and helpful. I would recommend and stay there again."