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"Hotel condition is terrible. I’ve stayed in old onsen hotels before that are way nicer - old doesn’t mean terrible condition, but this property was clearly neglected. Walls and carpets are destroyed everywhere, mosquitos / fruit flies inhabited the bathroom. I have tattoos so I must use shower, shower floods and did not drain properly, hot and cold interchange constantly, water pressure fails often. Why no private pools? Beds are old coil spring beds with destroyed coils, terrible sleep. Walls are paper thin, everything is heard outside the room. Rooms are excessively hot, hvac systems are not maintained, mold is present in ventilation everywhere. Black Mold is most noticeable in the lobby ventilation. Lobby offers a free snack / night cap before and after dinner, it’s a great service however the space is unimaginably too small for the guests using it and people are spread out into the all over the lobby. Snacks and drinks keep depleting faster than guests can enjoy. Children are everywhere, even during alcohol serving period. Breakfast and dinner periods must be reserved to stop overfilling, yet you still must wait in lines as dining is always over booked. Food served was nothing special, I think fewer items of higher quality would be better. Only 1 microwave for the whole hotel ??? Internet was terrible. Didn’t use onsen, cannot review. My family enjoyed the pools. I don’t recommend staying here unless for skiing. Feels like a budget ski hotel, over priced."

"Nice bed, new and spotlight clean."

"Pleasant hote"

"Clean room . Nice view"

"The hotel is clean and staff were polite with us. They kept our luggage after we did check out and there was room cleaning every day. A good perk is the free coffee from a machine in the lobby during the morning. The location is great, very close to the train station and multiple restaurants. The hotel has an old look though and there’s just one elevator for all the floors making it busy during check-out hours. The internet sometimes failed us and there were no free tv channels. "

"Well located just across the road from the station. Helpful staff, nice rooftop Onsen was very welcome after a long day travelling. Loved the free soba noodle dinner and ice creams after the onsen!"

"The hotel is older. However, the location is amazing! A 3-5min walk from train station and they also have bikes"

"Furnishings are a little worn, but clean. We ended up in a smoking room but they provide a VERY effective and inoffensive deodorizer. Great value and very convenient and quiet. "

"Amenity choices are wide. The frontdesk staff is super polite and efficient. The location and parking area is closed to main train station which is very convenient. The parking fee is ¥800 which is even lower than some smaller city. Good deal!"