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Gardea Soulfamily Resort

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Luxury
5.0 star property
10

Exceptional

Serene escape near lush beach gardens

Surrounded by lush gardens and near Torbole Beach, this family-friendly haven boasts a rooftop terrace and serene ambiance. Delight in two outdoor pools, an indoor pool with a waterslide, and rejuvenating spa treatments for ultimate relaxation.

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number IT022124A19JZSELL6
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 7:30 AM to 7:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Gardea Soulfamily Resort have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool. Pool access is from 7:30 AM to 7:30 PM.

Is Gardea Soulfamily Resort pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Gardea Soulfamily Resort?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Gardea Soulfamily Resort?

Checkout is at 10:00 AM.

Where is Gardea Soulfamily Resort located?

This family-friendly Nago-Torbole hotel is within 1 mi (2 km) of Busatte Adventure Park and Torbole Beach. Old Ponale Road Path and Malcesine-Monte Baldo Cableway are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

10

Exceptional

10

Cleanliness

9.8

Amenities

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 18 out of 19 reviews
Rating 8 - Good. 1 out of 19 reviews
Rating 6 - Okay. 0 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

Reviews

Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

Amazing hotel, great for families excellent food and service
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Scott and Debra

Liked: Amenities
Definitely the place to go if you have small children. Property was beautiful, the staff went above and beyond to please. Food was excellent!
Pool area
Outdoor view
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and extremely kids friendly!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

feras

Liked: Amenities
Excellent and very accommodating staff.
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows could have been more plush but otherwise terrific. Staff are lovely.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly and helpful staff,excellent location

Lovely resort nestled high above the lake with views of the water and mountains. Staff was excellent and the rooms very comfortable. The restaurant served up an excellent rotating menu with local fresh ingredients. When they say family friendly, they mean it! Pizza parties, craft classes and magic shows are all on tap for the little ones, and there were many staying while we were there. Overall an excellent stay if you don't mind little ones everywhere.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

diba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a family trip with two kids , 10 &14 years old . It was a brilliant trip , staff including kitchen team were welcoming, experienced and friendly , food was amazing, generous , variety of Italian cuisine , freshly made, tailored to your taste and by order daily. we were treated as they would treat their family. Location is perfect for families who would like to do activities with children, cycling, swimming, walking , hiking, sailing. The view of the lake is amazing from the pool. Pool has warm water and plenty of chairs and sun-beds around the pool to relax . A water slide trampoline and little play area were bonus for those with small kids . Hotel was clean and spotless, rooms are comfortable, beautifully designed and each individual room has view of the valley and lake . Overall we loved it and would like to come back soon
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Elena Di

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Maria Shangrila

Liked: Cleanliness, staff & service, property conditions & facilities
Coming back and staying here again
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We'll probably go back!

What an amazing hotel. Their website and the reviews don't convey some of the important small details about this hotel that make a family stay. First and foremost, this is obviously a hotel for families. They prioritise the kids and that's amazing. The kids club is really good. They print the weeks itinerary that runs from Monday to Sunday so that you can see everything that is on. You can drop your kid/s at anytime without booking them in so it's so easy to pick and choose when you want some peace! There's lots for the kids to do so they don't get bored. Although I think a few more toys or activities might help for the times when there isn't a defined activity scheduled. The pools are brilliant and it's generally easy to stay close to your kids and have an eye on them. They are of a good depth and slightly heated. The only negative is that the tiles on the inside are super slippery. We thought the food was really good and it was nice to experience different types of Italian food. Make sure you like Italian food though as getting any other type of food is impossible with the exception of a couple of things on the kids menu. There was always plenty of choice at dinner but it would have been good to see a few other things at breakfast or a change of some things from day to day. Finally the staff. They are incredible and so friendly. They are almost at the level of the friendliness of Fijian people and that is really saying something!
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Archana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent children’s facilities
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Aurelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Belle expérience de qualité en famille

Service irréprochable, équipe très accueillante et chaleureuse. Très bonne qualité de restauration. Quelques animations organisées par l’établissement agréables et en petit comité grâce a la taille de l’hôtel. Très bonne expérience en famille.
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Eva-Maria

Liked: Cleanliness, amenities, property conditions & facilities
Schade, dass das man nur bis 21:00 Uhr Abendessen kann. Bei >30 Grad isst man dann doch eher später, fast ein bisschen stressig wenn man erst um halb 9 kommt. Ist natürlich meckern auf hohem Niveau. Auch ein bisschen schade, dass man nicht im Garten oder auf den Freiflächen frühstücken kann wenn es so sonnig draußen ist :-) Ansonsten alles top! Ansonsten alles top
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran lugar para ir con la familia
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Ori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Alexandre

Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Christopher

Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Jelizaveta

Stayed 3 nights in Oct 2023