Nairobi Hotel Guide - Nairobi Education Centre - Animal Orphanage hotels in Nairobi, Kenya.

"Once you check in, the staff do not escort you to the room. Second floor was a maze finding the suit I stayed in. The moment I walked in, I realized the AC was too loud,Called the front desk and asked to change however they said the technician would come in an hour and never did. Shower was Luke warm and not really getting hot. The venue needs maintenance and renovation. Dinned at the terrace on 5th floor, service was ok until food and drinks arrived and the waiter disappeared. No music and not much was happening up there. Being a repeat guest at the property and having stayed at the standard room, that side of the property is way better than the old suit.Also having stayed at the other one in south c, unfortunately I’ll be choosing elsewhere next time. There’s a lot of room for improvement. "

"The staffs were very polite, especially Miss Gillian. The place was very nice and had serene environment. "

"The reception staff is good especially Roy and Cynthia "

"Best breakfast ever!"

"Friendly helpful staff. Very good location next door to Westgate Mall and about 3 blocks from Sarit Center Mall so excellent access to shopping and IT support like SIM cards. Room was ok - firm king size bed but rather sparse for furniture but staying in the room was not the priority of the visit. Breakfast was good - à la cart for my first three mornings but buffet for the forth morning. Sadly they had no yogurt available (despite being on the options card) but the coffee was very good. Helpful with arranging airport pickup for after midnight arrival and checkin. Very decent value for money for this hotel. "

"The breakfast buffet’s everything "

"Excellent breakfast "

"Booking didn’t include breakfast "

"Great service from the staff, clean room we really enjoyed the food. We went to two restaurants in the property and we were not disappointed with the food and drinks that were provided. We also really enjoyed the deep soaking bathtub in our room. "