Nanbu Hotels

"Amazing all round"

"Very old property, poor upkeep, too expensive for what you get, will not recommend "

"Solo traveller. Stay 2 nights. Staff are friendly & helpful. I booked it because of price & Mount Fuji view. I’m lucky have three clear sky. Able to wake up see Mount Fuji is great. Breakfast was great. Quick service. Basic & variety but slight change of menu everyday. I like the Perk, free shuttle to town, onsen. Highland train station is at the other entrance. Need to walk through park can be confusing the first time. Not a lot of park staff or customers speak fluent English to give directions. And Fuji excursion in April is packed with non reserve customers standing in the train. Taking Fuji excursion with mid size luggage is not recommended. Bus is better as highland bus stop is right next store. Bus doesn’t allow standing for safety reason. Book bus or train ticket ahead of time. Not sure if the free shuttle allow luggage or not. Alternatively go to Kawagochigo station & get a taxi. Outside resort area, not a lot of other restaurant. Only a 711nearby. All of of eatery, food truck inside park. But only can access when park is open. I have Italian meal & dinner buffet. All good. Gift shop (no person) & operate 24/7 have frozen meal. Prices are reasonable. Onsen is awesome. Highway bus from Toyko Shinjuku is very convenient, quiet & Highland stop right next to it. Pre book bus or train ticket. Room is spacious, clean & the view is amazing. I can watch YouTube with my home streaming service. No English Channel. Air conditioning is comfortable on a hot day. "

"We stayed in the Annex two buildings down, not in the hotel. We had a group of 4 so wanted a larger space for everyone. There were two beds and two futons, plus a couch. Both the beds and futons were extremely hard and none of slept at all. We were also woken up at 8am by construction on the building which we were not notified in advance of. We had a kaiseki dinner at the hotel the first night which was just ok. The staff did not explain anything about what we were eating and seemed uncomfortable talking with foreigners. We ate a lot of what we didnt know what we were eating and it seemed to be more about varying textures than taste. We did not get the breakfast or use the onsens. We did get a massage that spa which was very nice however with the hard beds, I feel like it was cancelled out. There is no view of fuji but can see the lake from the private entrance. It was fully stocked with housewares, two bathrooms, one shower and an overly large cedar bathtub that we did not use. "

"The room was so clean and exciting to try Japanese traditional room (dinner, bed, private family bath). Staff were so friendly. It was walking distance to skytree and pick up bus station at Fuji-Q. hotel's main road clearly can see mount Fuji and take some nice photos and on top on brown bridge also. "

"It is an old hotel but a very well kept hotel. The Japanese style rooms was a great experience for my friends and family. Amazing view from our rooms and throughout the hotel of Mount Fuji. Beautiful hostel grounds to walk around and very peaceful. "

"Convinient and good location"

"The staff were fantastic. Kind and helpful. The location was also great "

"Good breakfast menu"