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Reviews of Garibaldi Rooms

Garibaldi Rooms
Piazza Giuseppe Garibaldi 136, Naples, Città Metropolitana di Napoli

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 28 reviews" "
Rating 8 - Good. 6 out of 28 reviews" "
Rating 6 - Okay. 2 out of 28 reviews" "
Rating 4 - Poor. 2 out of 28 reviews" "
Rating 2 - Terrible. 3 out of 28 reviews" "

9.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Diva

Stayed 2 nights in Mar 2024

10/10 Excellent

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and clean. Would it be possible to clean the common areas?
Stayed 3 nights in Jun 2023
Response from Mario on 28 Jun 2023
thank you very much, greetings from Naples!!!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
We had some confusion during check in due to our booking the reservation in English and the Hotel using a translation. The wording on Expedia was a queen and a twin. Really it was a queen OR 2 twins. Once sorted out, everything was great. The hotel had nice size rooms and was exceptionally clean. It was also convenient for our tour pick-up the next day. Breakfast was pastry and coffee, which worked for us. The staff was helpful and stored our luggage after check out as well.
Stayed 1 night in Jun 2023
Response from Lorenzo on 22 Jun 2023
thank you very much, greetings from Naples!!!

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little hard to find rooms read all e mails with directions really great ,clean,quiet place in the middle of the plaza
Stayed 1 night in Apr 2023
Response from Mario on 2 May 2023
thank you very much, greetings from Naples!!!!

4/10 Poor

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Very disappointing stay
1st of all, as soon as we arrived at the door it downed on us that this was not a Hotel but rather a place that rented rooms. As you come through the front door there are 3 big litter bins on either side of the entrance. The reception was on the first floor of the building. We believe that people resided in the building. We had booked a twin bed but were given a double and when we told the receptionist that we booked a twin bed, we were informed they did nor have twin bedrooms, only standard double. The bathroom although inside the bedroom, was as on a mezzanine where we had to climb 8 steep steps to reach it. The bedroom and bathroom were clean and the bed was comfortable. We were there for 4 days only fortunately, and the room was as only cleaned up and tidied up on the 2nd day The breakfast was not on site. We were taken to a café on a side street and breakfast consisted of a coffee and a croissant or a brioche. We had to sit outside and it as not warm. We had booked place based on the good reviews 90% saying how excellent the place was. Looking outside the front of the building, it appears that there was a fire in 2 rooms above ours at some point in the near past as burning marks on the windows and walls are still visible. Having said all this, the location is very central with good transport links. Also Mario the receptionist although in another part of the building was always reachable via WhatsApp and was always polite and helpful.
Entrance
Ground floor
Outside of building
Stayed 3 nights in Mar 2023
Response from Mario on 1 Apr 2023
good morning, I do not agree with your review and the first time we are told that it does not look like a hotel, the entrance is a normal entrance to the building and the breakfast is not on site momentarily because there was a fire…greetings from Naples !!!

4/10 Poor

Lois

Liked: Cleanliness
Disliked: Staff & service, room comfort
A Challenging Experience - Go Elsewhere
This small hotel is convenient location near the train station but experience was a challenge. It is upstairs in a heavily secured and locked building and there was no one was there to let us in although we had been asked when we would arrive and we were right on time. We only got in through the imposing exterior doors (in the rain) when someone else opened it. The actual entrance to the hotel was not marked and we waited at the door for someone to let us in for some time. We finally got a texted access code to get into the hotel and our room key was on the front desk. There were no apologies from the desk clerk/owner about the difficulties we encountered getting into the place when he did come in. Room is minimal, lighting poor, internet weak, breakfast was the worst of our trip. Coffee and tea arriving in flimsy plastic cups. Don’t stay here.
Stayed 1 night in Nov 2022
Response from mario on 23 Nov 2022
we apologize for the inconvenience, but we do not share your review, greetings from Naples!!

10/10 Excellent

Evangelyn

Stayed 1 night in Sep 2022
Response from Mario on 1 Oct 2022
thank you very much, greetings from Naples !!!

10/10 Excellent

Rino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to shops and transport.
Stayed 2 nights in Sep 2022
Response from Mario on 13 Sept 2022
Grazie mille, saluti da Napoli!!!

10/10 Excellent

Qing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean and friendly. Highly recommend
Stayed 1 night in Aug 2022
Response from Mario on 29 Aug 2022
thank you very much, greetings from Naples !!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for one night on way home from the Amalfi Coast. Very convenient location next to the main train station which also has an airport shuttle bus service. We arranged exact time for arrival and there was someone there to greet us. Our only complaint was the sign for the rooms wasn’t that clear so we ended up outside the wrong apartments when we first arrived.
Stayed 1 night in Jul 2022
Response from Mario on 6 Jul 2022
thank you very much, greetings from Naples !!!

8/10 Good

Laura

Stayed 1 night in Jun 2022
Response from Mario on 22 Jun 2022
Greetings from Naples!!!

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms and great location at good price
Great location, clean rooms with plenty of space, good bathrooms, electric blinds, easy to use air-con. Once we were in it was excellent. The rooms are not labelled at all so we had some uncertainty finding the right place even when we were there. Be sure to text your arrival time so you can be met, then all is good (since there are no staff permanently posted at the premises). Once in, we loved it.
Stayed 1 night in Jun 2022
Response from Mario on 10 Jun 2022
Thank you very much, greetings from Naples !!

2/10 Terrible

Elliot

Liked: Property conditions & facilities
Disliked: Staff & service
Good rooms, disappointing service.
Good Rooms, Honestly Terrible service. Unfortunately our flight was delayed (and I warned them 6 hours in advance) so we did not end up arriving until late at night 12. We get to the hotel (there are no signs or ability to get in) pass the front entrance so had to wait until someone left the larger building to even get to where the hotel "front desk" is. Arrive at the main door, call and no answer. When we finally get in touch with the hotel, they send us the code to the first door. Great, but the other door behind it is locked and they forgot to leave the key. They said it was hidden in a spot, checked and it was not. So I then had to wait for the person to come let us in because he forgot to leave the key and was told it would be 20 minutes (Italian time so it was actually an hour and 10 minutes have passed and its 2:30 am) to be finally let in. I then wake up to a knocking at 10am, because apparently the hotel.com app is wrong and check out is at 10 am and not 11 like it had said. The Free Breakfast is a coffee and croissant at a bakery in the station. The frustrating part of all of this was it was completely avoidable. They could have left the key, the could have sent us the code hours before when we told them that our flight was delayed a few hours. Sadly all the things went wrong and we were left waiting.
Stayed 1 night in May 2022
Response from Mario on 13 Jun 2022
We apologize for the inconvenience, unfortunately the times you provided were inaccurate and the keys that were in the established place were mistakenly taken by another guest !!! Greetings from Naples !!!

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Garibaldi Rooms on 4 Oct 2021
Grazie mille, spero di rivedervi…saluti da Napoli!!!

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Garibaldi rooms on 11 Sept 2020
Thank you very much for reviewing us, and thank you for the score you have given us. Greetings from Naples!

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stupenda!!
Stayed 1 night in Feb 2024
Response from Mario on 28 Feb 2024
Saluti da Napoli!!!

8/10 Good

William

Stayed 3 nights in Oct 2023
Response from Mario on 15 Oct 2023
greetings from Naples!!!

8/10 Good

Andreas

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Gute Lage zwischen Bahnhof und historischem Zentrum. Zimmer modern. Personal sehr bemüht .
Stayed 5 nights in Sep 2023
Response from Mario on 17 Sept 2023
Grüße aus Neapel!!

2/10 Terrible

Sebastien

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from mario amato on 26 Aug 2023
you said you wanted a bed as shown in the chat, you arrived in the evening with automatic check-in and you wanted the cot that was given to you the next day, I think you were unclear and very rude .... I hope I don't see you again never again

6/10 Okay

begoña del olmo

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
.
Stayed 2 nights in Jul 2023
Response from Mario Amato on 6 Aug 2023
Saluti da Napoli!!!

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente quarto e atendimento
Fomos muito bem atendidos. Fácil check-in e check-out. Quarto muito bem arrumado e bonito. Nem parece no meio da praça Garibaldi. Ótimo banheiro, ducha e A/C. Recomendo. Fomos muito bem atendidos, pessoal gentil e cordial.
Stayed 1 night in Jul 2023

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima struttura
Stayed 2 nights in Jan 2023
Response from Mario on 7 Feb 2023
Grazie mille, saluti da Napoli!!!

10/10 Excellent

Sara

Stayed 2 nights in Jul 2022
Response from Mario on 21 Jul 2022
Grazie mille, saluti da Napoli!!!

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Very good! Good location, good hospitality, confortable and clean
Stayed 4 nights in May 2022
Response from Mario on 13 Jun 2022
Thank you very much, greetings from Naples !!!

10/10 Excellent

Leena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area wasn’t cleanest one, but convenient for traveling by train, bus, metro!
Stayed 3 nights in May 2022
Response from Mario on 13 Jun 2022
Thank you very much, greetings from Naples !!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Garibaldi Rooms on 17 May 2022
Grazie mille, saluti da Napoli!!!

10/10 Excellent

Olcimar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quartos muito bom, café da amanhã fraco e a localização fraca
Stayed 1 night in Sep 2021
Response from Garibaldi rooms on 23 Sept 2021
Muito obrigado pela avaliação, saudações de Nápoles!