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Hello Naples

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Near Port of Naples and Molo Beverello Port, Hello Naples provides a free daily manager's reception, a coffee shop/cafe and a bar. Free in-room WiFi and a restaurant are available to all guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for 4 Single Bed Female Dorm with Private Bathroom

Iron/ironing board, free WiFi, bed sheets

4 Single Bed Female Dorm with Private Bathroom

  • 30 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for 4 Single Bed Mixed Dorm with Private Bathroom

Iron/ironing board, free WiFi, bed sheets

4 Single Bed Mixed Dorm with Private Bathroom

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 4 Single Beds
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About the area

Naples City Centre, a neighbourhood in Naples, is home to Hello Naples. Spaccanapoli and Castel dell'Ovo are notable landmarks, and the area's natural beauty can be seen at Gulf of Naples and Mount Vesuvius. Botanical Garden of Naples and Edenlandia are also worth visiting. Visit our Naples travel guide
View more Hostels in Naples
Map
Via Bernardino Rota 36, Naples, NA, 80133

What's nearby

  • Aerial view of Corso Umberto I in Naples, Italy. This is one of the main roads in city traffic. In the background is the business center of the city.
    Corso Umberto I
    2 min walk - 0.2 km
  • Spaccanapoli, Naples Italy. View of Spaccanapoli street splitting city center
    Spaccanapoli
    5 min walk - 0.5 km
  • HPJ5C9 Castel del Ovo, Naples, Italy
    Port of Naples
    7 min walk - 0.6 km
  • University of Naples Federico II
    3 min walk - 0.3 km
  • Naples Underground
    10 min walk - 0.9 km

Getting around

  • Via Marina - Duomo Tram Stop
    2 min walk
  • Naples Central Station
    15 min walk
  • Naples International Airport (NAP)
    50 min drive

Restaurants

  • L'Antica Pizzeria da Michele
    5 min walk
  • Bar N'Amore è Cafè
    2 min walk
  • jamme cafe
    4 min walk
  • Pizzeria D'Angeli
    5 min walk
  • laura bistro
    4 min walk

About this property

Hello Naples

Hostel near Port of Naples
Close to Molo Beverello Port and Via Toledo, Hello Naples provides a free daily manager's reception, a coffee shop/cafe and a bar. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks at this hostel include:
  • A round-trip airport shuttle (surcharge), a porter/bellboy and multilingual staff
  • Tour/ticket information, a front desk safe and concierge services
  • Local meal delivery service, a 24-hour front desk and smoke-free property
Room features
All guest rooms at Hello Naples offer comforts, such as air conditioning, in addition to
Extra conveniences in all rooms include:
  • Restaurant dining guides, guidebooks and local maps
  • Heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Stair-free path to entrance

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Late check-in fee: EUR 5 for check-in between 12:30 AM and 10:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 20 per person (one-way)
  • Late check-in fee: EUR 5 for check-in between 12:30 AM and 10:00 AM
  • Towels fee: EUR 2 per person, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
All guests must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hello Naples Naples
Hello Naples Hostel/Backpacker accommodation
Hello Naples Hostel/Backpacker accommodation Naples

Frequently asked questions

Is Hello Naples pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hello Naples?

There is free parking nearby.

What time is check-in at Hello Naples?

Check-in start time: 2:00 PM; check-in end time: 5:00 AM. Late check-in is available from 12:30 AM to 10:00 AM for a fee of EUR 5.

What time is check-out at Hello Naples?

Checkout is at 11:00 AM.

Does Hello Naples provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 20 per person applies.

Where is Hello Naples located?

Located in Naples City Centre, this hostel is within a 10-minute walk of Corso Umberto I, Spaccanapoli and Gulf of Naples. Port of Naples and Via Toledo are also within 1 mile (2 km). Via Marina - Duomo Tram Stop and Duomo Station are within a 5-minute walk.

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Reviews

Hello Naples Reviews

8.0

Very good

7.2

Cleanliness

7.8

Amenities

7.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 26 out of 51 reviews
Rating 8 - Good. 7 out of 51 reviews
Rating 6 - Okay. 10 out of 51 reviews
Rating 4 - Poor. 4 out of 51 reviews
Rating 2 - Terrible. 4 out of 51 reviews

Reviews

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great staff, no frills, comfortable place to stay

stayed here for 3 nights and it was very clean, comfortable, and in a well-located area near the train station and with easy access to the airport. staff and volunteers were all AMAZING and very multilingual (italian, english, spanish)- it is definitely not a super social hostel with events/parties but the staff are great people to get to know and can give food recommendations for things !!
Stayed 1 night in Jun 2025

10/10 Excellent

Zoran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve spent three nights and it was exceptional. I am really happy with the service and place. Thank you.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came late for checm in, reception staff are really nice, there is air coditioning in our room. Our beds are new, comfy, we had really nice sleep after long day walking. Private bathroom, especially good for girls make up in the morning. Close to metro, and bus stop to go around Naples
Stayed 1 night in Jun 2025

8/10 Good

Domenico

Liked: Staff & service, room comfort

Single Bed in mixed 4 person shared room

Discreet hostel, unkept structure outside the rooms, but comfortable room with 4 beds, en-suite bathroom and air conditioning | Basic facilities such as lockers, common area, kitchen, communal fridge | Room tidy and sufficiently clean 3/5 | Good for the price, I recommend it for short stays and if you only need to sleep and take a shower
Stayed 1 night in Sep 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice
Stayed 1 night in Sep 2025

10/10 Excellent

Abdukahhor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to metro and universties
Stayed 1 night in Sep 2025

10/10 Excellent

Abednego

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 5 nights in Apr 2025

6/10 Okay

Abigail

Disliked: Cleanliness, amenities
Staff were super helpful but the conditions of the beds and toilets were poor.
Stayed 2 nights in Jul 2025

6/10 Okay

C

Liked: Property conditions & facilities
Disliked: Amenities
The floors, kitchen and bathrooms were absolutely not clean. The beds at least had clean linens. The staff was a mixed bag, some nice and professional and others not so much
Stayed 3 nights in Oct 2025

4/10 Poor

oguzhan

Disliked: Cleanliness, staff & service, amenities
Reception folks should be more professional. The place should be more clean , especially bathrooms
Stayed 1 night in Sep 2025

4/10 Poor

Carson

Disliked: Cleanliness, property conditions & facilities
Room was really dirty with hair and a couple bugs
Stayed 3 nights in Sep 2025

2/10 Terrible

Babak

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty bathroom No slippers Bed bugs
Stayed 1 night in Sep 2025

2/10 Terrible

Edra Carlene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I tried to check in 45mins after time- room was not ready, which was fine. Came back 4 hours later was put in a room with a male - I reserved female room. My bed had hair on it / shower was disgustingly dirty/ toilet dirty/ room hot. I chose to sleep in the community room in a chair. Alley to the property felt unsafe!!! Front desk had no care or professionalism or solutions.
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room and great staff! It was my first time staying in a hotel in Europe and the staff made it very easy and were very patient with me
Stayed 2 nights in Feb 2026

10/10 Excellent

Soare

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Feb 2026

10/10 Excellent

Emiliano

Liked: Cleanliness, amenities, property conditions & facilities
Super!! Ho fatto anche Amicizia con i miei compagni di stanza, che questo per un ostello é spettacolare!
Stayed 1 night in Oct 2025

10/10 Excellent

Emiliano

Liked: Cleanliness, property conditions & facilities
Appena arrivato, accoglienza super della ragazza, disponibilissima e sorridente. Parla tante lingue ed essendo un ostello é un vantaggio enorme. Ho trovato il letto ben fatto e sistemato, cuscini lenzuola e coperta pulitissime. Aono stato davvero benissimo
Stayed 1 night in Oct 2025

10/10 Excellent

Davide

Liked: Cleanliness, amenities, property conditions & facilities
Pulito, comodo, silenzioso, staff con accoglienze, bagno privato, posizione strategica,
Stayed 1 night in Nov 2025

10/10 Excellent

Emiliano

Liked: Cleanliness, amenities, property conditions & facilities
Tutta la reception é Favolosa. Praticamente é la mia sistemazione ogni volta che sono a Napoli. Cortesia, professionalità ed impegno fanno si che i ragazzi della reception in quasi tutta Napoli.
Stayed 1 night in Oct 2025

10/10 Excellent

Emiliano

Liked: Cleanliness, amenities, property conditions & facilities
Ottimo
Stayed 1 night in Oct 2025

10/10 Excellent

Emiliano

Liked: Cleanliness, amenities, property conditions & facilities
Perfetto.
Stayed 1 night in Oct 2025

10/10 Excellent

Emiliano

Liked: Cleanliness, amenities, property conditions & facilities
Nel pieno centro di Napoli si trova questo ostello adatto a tutte le età (dai 18 in poi ovviamente) Impeccabili alla reception ti forniscono tutte le indicazioni necessarie.
Stayed 2 nights in Oct 2025

10/10 Excellent

Emiliano

Liked: Cleanliness, amenities, property conditions & facilities
Che dire, veramente stupendo. Comfort, pace, e Tranquillità assoluta. In pieno centro a Napoli!!
Stayed 1 night in Oct 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un buen lugar para hospedarse
Stayed 2 nights in Oct 2025

8/10 Good

Diego

Liked: Staff & service
Não parecia um hostel e sim uma hospedaria. Meu roommate era um cara morando lá já havia mais de uma semana. Eu me senti o "intruso" no quarto dele. Banheiros ok. Cozinha bem precária! Pelo preço ta valendo mas não recomendo.
Stayed 2 nights in Oct 2025