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Reviews of Hotel Bella Napoli Suites

4 out of 5
Hotel Bella Napoli Suites
Piazza Giuseppe Garibaldi 60, Naples, Naples

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 35 reviews" "
Rating 8 - Good. 14 out of 35 reviews" "
Rating 6 - Okay. 5 out of 35 reviews" "
Rating 4 - Poor. 2 out of 35 reviews" "
Rating 2 - Terrible. 5 out of 35 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Claude, West Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Name location of hotel not correct, sign says 3rd floor but actually on first floor.
Stayed 6 nights in Sep 2023

8/10 Good

Adrian O

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the room and stuff.
Stayed 2 nights in May 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Luigi was great and the location next to the Attanasio Sfogliatelle!
Stayed 3 nights in May 2023

6/10 Okay

Nagendba

Good location near a train station. I would rate it three stars. Rooms are newly renovated, and hotel staff are accommodating and provide good service. A lot of breakfast choices; however, hot food was cold. Lastly, the surroundings are not safe to walk alone.
Stayed 2 nights in Apr 2023

2/10 Terrible

Harsh

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for what we needed
We needed to find a hotel close to the station for the night and this was perfect. Staff were very friendly and the room was comfortable. Perfect transit stop!
Stayed 1 night in Aug 2022

2/10 Terrible

Ghada

Stayed 4 nights in Jul 2022

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

6/10 Okay

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was super small but very nice and clean. But I didn’t feel safe in the area it’s in at all. It smelled of human pee and fecal matter, homeless sleeping everywhere and the area was just cluttered with trash.
Stayed 1 night in Jun 2022

6/10 Okay

Stephane

Liked: Cleanliness, staff & service
Disliked: Room comfort
Okay but please improve sound proof
The hotel was in renovation, which is fine. The hotel setup is interesting with a long pathway. Where I had most issue is the rooms that are not sound-proof. Whatever happening in the hallway, it's like if I was there. Besides that, the hotel is not in the best location in Naples but it's very handy when it comes to going around as the train station is on the corner, so is the bus to the airport.
Stayed 1 night in Oct 2021
Response from Gio on 5 Nov 2021
Dear Guest, thank you for choosing us. We take note of your suggestions and we'll do our best to improve our services. Looking forward to see you again we send our Best regards Giovanni HBN Suites

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Gio on 18 Oct 2021
Dear Mr PAblo thank you for taking time to write your feedback. A pleasure and an honor to have you as a guest. Hope to see you again in Naples. Regards Giovanni HBN Suites

2/10 Terrible

Tom

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Gio on 18 Oct 2021
Dear Mr Tom, thank you for your preference. We apologize in case your stay doesn't fulfil your expectation. Regards Giovanni HBN Suites

2/10 Terrible

jose luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiene que ser hostal
Sucio huele muy mal el personal pesimo
Stayed 1 night in Nov 2023

8/10 Good

Isabella

Stayed 1 night in Jul 2023

4/10 Poor

salvatore, lappeenranta

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

8/10 Good

Hideki

Travelled with family
Liked: Cleanliness, staff & service, room comfort
え嘘、本当に此処？
中央駅前の広場に面したメインゲートは、え本当？みたいなところでうっかりすると見逃します。更にはそのゲートの扉は夜7時から朝8時迄は閉まってしまいます。共用部の中庭に面したホテルの入り口は小さく複数ブランドと一緒なので要注意です。建物自体はえらく古いのですがホテルの内装はリニューアルされていて清潔感もまずまずです。観光の足場としては結構便利ですが、何せナポリ中央駅前は治安を含め良好とは言いづらいのでご注意を。此のホテルの朝食は結構な品目のビュッフェでホットドリンクはスタッフへ注文するシステムです。レセプションスタッフもホスピタリティ溢れる人達ですが英語でのコミュニケートは中々に困難です。
Stayed 3 nights in Apr 2023

8/10 Good

Susanne

Stayed 1 night in Apr 2023

10/10 Excellent

MIRKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Claudia

Stayed 2 nights in Nov 2022

10/10 Excellent

ciro

Stayed 1 night in Nov 2022

6/10 Okay

Victoria

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nytt - under oppussing. Bærer preg av litt dårlig kvalitet. Litt slummete område, men sentralt ved metro og togstasjon. Veldig lytt ut til gangen. Døren til rommet var kun en tynn skyvedør. Rent og fint rom. Hyggelig personale. Lite, men akkurat plass til det mest nødvendige.
Stayed 1 night in Jul 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Björgólfur

Liked: Cleanliness, property conditions & facilities, room comfort
No need to set the alarm.
The hotel was hard to find. The room was neat and newly restored. There was no breakfast dining room so we had to go back to the room to eat breakfast there. The doors could do with dropseal and better soundproofing as you could hear absoloutely everything that was going on in the corridor. In the morning you have some religiois people doing their morning prayers outside the window. The upside is that you do not need an alarm clock.
Stayed 1 night in Jul 2022

6/10 Okay

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien, la ubicación y desayuno perfecto la habitación un poco pequeña para 2 personas quizá pero bien
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Cleonice Maria

Stayed 3 nights in Jun 2022

2/10 Terrible

Gabriele

Travelled with group
Disliked: Amenities, property conditions & facilities
Di Suite non ha nulla e la zona è veramente brutta
Stayed 2 nights in Jun 2022

10/10 Excellent

gabbriella

Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel sympathique
La chambre est très bien décorée c'est très confortable le seul bémol c'est l'isolation on entend tous des chambre d'à côté ainsi que le personnel de la réception qui est dans le même couloir que les chambres. Dans la salle de bain il y a une forte odeur d'égout ce qui est très désagréable. Le personnel est vraiment très gentil l'emplacement est parfait et le petit-déjeuner est excellent.
Stayed 2 nights in Apr 2022

8/10 Good

Giuseppe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura dall’esterno non le davo un euro ma l’interno gradevole e pulito con ottima colazione
Stayed 2 nights in Feb 2022

8/10 Good

Lucio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022
Response from Giovanni on 15 Jan 2022
Gentile Lucio, grazie per la sua recensione. Sperando di rivederla presto salutiamo cordialmente, Giovanni HBN Suites

8/10 Good

AALEKSEI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Gio on 18 Oct 2021
Dear Mr Aleksei thank you for taking time to write your feedback. A pleasure to have you as a guest. Hope to see you again in Naples. Regards Giovanni HBN Suites

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Googleマップの場所が別に表示される為到着に手間取りました。正しい位置に修正してもらうと使い勝手が更に良くなると思います。
Stayed 1 night in Mar 2020
Response from Gio on 18 Oct 2021
お客様各位、ご希望ありがとうございます。 私たちは注意を払い、要求された情報を変更しています。 すぐにあなたをホストすることを楽しみにしています。 に関して、Giovanni HBN Suites

10/10 Excellent

Antonio, Bari

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo scelta qualità/prezzo, cordialità del personale specialmente il direttore, camere fantastiche e comode. L'unica problematica forse il parcheggio visto la posizione della struttura ma per il resto tutto eccellente.
Stayed 1 night in Jan 2020
Response from Gio on 18 Oct 2021
Gentile Sig. Antonio, grazie per la sua preferenza. Un piacere averla avuta tranoi. In attesa di rivederla inviamo cordiali saluti, Giovanni HBN Suites