- Liked: Cleanliness, staff & service, property conditions & facilities
New property that was very nice. Comfortable bed, very clean and great breakfast. The staff wasn’t very friendly but did do their jobs efficiently.
Stayed 1 night in Mar 2020
Overview of Hyatt House Nashville/Franklin/Cool Springs
Photo gallery
Guest reviews
Exceptional
17 reviews
Guests rated this property 5.0/5 for cleanliness.
Amenities
- Pool
- Breakfast included
- Free parking
- Pet Friendly
Map
3501 Mallory Lane, Franklin, TN
What's nearby
The Factory5 min drive
Franklin Farmers Market6 min drive
CoolSprings Galleria6 min drive
Nashville, TN (BNA-Nashville Intl.)23 min drive
Choose dates to view prices
Suite, 1 Bedroom, Accessible (Shower)
Photos of Suite, 1 Bedroom, Accessible (Shower)
Suite, 1 Bedroom, Accessible (Shower)
Show moreRoom amenities
- 73 sq m
- Sleeps 6
Suite, 1 Bedroom, Accessible, Bathtub
Photos of Suite, 1 Bedroom, Accessible, Bathtub
Suite, 1 Bedroom, Accessible, Bathtub
Show moreRoom amenities
- 46 sq m
- Sleeps 6
Room, 1 King Bed with Sofa bed
Photos of Room, 1 King Bed with Sofa bed
Room, 1 King Bed with Sofa bed
5/5 guest room ratingShow moreRoom amenities
- 32 sq m
- Sleeps 3
Room, 1 King Bed
Photos of Room, 1 King Bed
Room, 1 King Bed
5/5 guest room ratingShow moreRoom amenities
- 32 sq m
- Sleeps 2
Studio Suite, 1 King Bed with Sofa bed
Photos of Studio Suite, 1 King Bed with Sofa bed
Studio Suite, 1 King Bed with Sofa bed
5/5 guest room ratingShow moreRoom amenities
- 40 sq m
- Sleeps 3
Studio Suite, Multiple Beds
Photos of Studio Suite, Multiple Beds
Studio Suite, Multiple Beds
Show moreRoom amenities
- 52 sq m
- Sleeps 5
Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)
Photos of Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)
Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)
Show moreRoom amenities
- 50 sq m
- Sleeps 3
Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub
Photos of Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub
Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub
5/5 guest room ratingShow moreRoom amenities
- 50 sq m
- Sleeps 3
Suite, 1 Bedroom
Photos of Suite, 1 Bedroom
Suite, 1 Bedroom
Show moreRoom amenities
- 32 sq m
- Sleeps 3
About this area
Franklin
Hyatt House Nashville/Franklin/Cool Springs is located in Franklin. Heritage Foundation of Franklin and Williamson County and Arrington Vineyards are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Aspen Grove Park and Fort Granger Park. Nashville Zoo and Cheekwood Estate & Gardens are also worth visiting.
What's nearby
- The Factory - 5 min drive
- Franklin Farmers Market - 6 min drive
- CoolSprings Galleria - 6 min drive
- Pull-Tight Players Theatre - 9 min drive
- Franklin Theatre - 10 min drive
Getting around
- Nashville Riverfront Station - 18 min drive
- Nashville, TN (BNA-Nashville Intl.) - 23 min drive
About this property
Property amenities
Parking and public transport
Free self parking
Food and drink
Free self-service breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
1 restaurant
1 bar
24-hour room service
Things to do
Seasonal outdoor pool
Family friendly
Laundry facilities
Seasonal outdoor pool
Conveniences
Lift
Free newspapers in reception
Guest services
24-hour front desk
Daily housekeeping
Laundry facilities
Languages spoken
English
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Braille signage
Visual alarms in hallways
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Heating
Linens
Bathroom
Free toiletries
Hairdryer
Entertainment
49-inch flat-screen TV
TV channels
Food and drink
Coffee/tea maker
More
Desk
Iron/ironing board
Phone
Policies
Check-in
Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Pets
Pets are allowed for an extra charge of USD 75.00
2 per room (up to 50 lb/23 kg)
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Pet fee: USD 75.00
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
We should mention
The seasonal pool will be open from May to September
Frequently asked questions
Guest reviews
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was one of the nicest hotels we have ever stayed at. The breakfast Buffett was fresh and included an omelette station. The chairs and tables were not only stylish but comfortable. The hotel room was very clean and comfortable. The gym was modern and fully equipped with steppers and treadmills that each had their own TVs. The weight section included the standard multi use machine, dumbbells, and kettlebells. There was also a large supply of fresh towels, water, hand sanitizer, and free disposable headphones. The gym was well lit, had many mirrors, and a wall of glass separating the pool room. The pool was salt water and warm. Heaters blasted heat from the ceiling. There was a multitude of clean towels, a shower, and a washroom. The staff were warm and welcoming. They were very prompt and efficient with all of our requests. Our room was cleaned daily while we ate breakfast, so there was no waiting all day for fresh bath towels etc.
Stayed 3 nights in Mar 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel and staff was very friendly and catered to our every need.
Stayed 2 nights in Mar 2020
- Liked: Cleanliness, staff & service, property conditions & facilities
Wow, great property, layout, and amenities. My new favorite!
Stayed 1 night in Mar 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hyatt is new (opened 6 wks ago) very nice & clean. Staff was very nice. Staff didn't clean up & replace towels one of the 3 days we were there so we asked the desk for new towels & had to ask a second time when we returned to the hotel. Didn't expect that from the Hyatt.
Stayed 3 nights in Mar 2020