University Plaza Hotel and Convention Center Springfield
6/10 Okay
"Good for a one night stay but wasn’t the cleanest. It also took forever for someone to come to the front desk to check me in. There was no one at the desk. "
"You get what you pay for. We booked for the pool & hot tub, along with past Wyndham stays good experiences.
Big disappointment
Arrived to find the pool is outdoor (ad never mentioned) so not open for season . "hot tub" is a upsized bathtub ( which 1- was much higher upcharge 2- none available)
The condition of the room was lacking to say the least. The walls had chunks of paint missing, neither the sink or tub had a stopper
"
"We may have just had bad luck but we got a room that a dog had pretty much destroyed. Urine stains on the side of the mattress and carpet. Pet hair even though they had tried to vacuum.
There was a couple yelling and screaming obscenities at each other outside our room for well over an hour. They were throwing food at each other getting it everywhere. Police finally resolved the issue.
Pool was nice and the breakfast was nice. Staff was polite. I would avoid this one all together if you have allergies as pets can stay in all rooms. "
"This place is adorable ! Very cool reclaimed wood hotel. Staff free check in. A great coffee shop on the first floor . Whoever designed this space, did an excellent job! "
"The property is not bad, but I was a tad bit diaspointed considering this is a Marriot property. First, the toilet was dated and the flush valve needed to be changed, so the toilet would continue to run. Also, I was not a fan of the room's configuration. Having the TV placed in such a way that forces guests to rotate it in order to see can be a little annoying. But my biggest frustation was that nobody could help me connect my gaming system to the internet. However, they did everything in their power to help and I greatly appreciate that. But I had to figure it out myself. All in all, no deal breakers that would stray me away from staying here again. "
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