Penzance Hotel Guide - National Dahlia Collection hotels in Penzance, United Kingdom.

"The property benefits from parking at the rear, but it is a tight squeeze and makes it difficult to use the gate to enter and exit the property. This means having to use the front door on occasion, which has seen better days and really needs replacing. It is set over 3 floors, with the lower floor and some of the middle floor served by combi boiler heating, with the remainder of the middle floor and the upper floor served by electric heaters. At times it was chilly and the combi boiler, apparently, had some pre-programmed heat settings but we could not tell and raised it with the management company, but nothing changed. The downstairs toilet seemed partially blocked and flushing could be be challenging. Again, this was raised with the management company, who simply poured drain cleaner down it! Most annoying is a noisy ceiling fan at the top of the stairs, outside all 3 bedrooms, which appears to run 24 hours a day and has no isolator switch. Once more, this was raised with the management company, who confused this with the bathroom fan..!! Overall, the property is in a good position and is ok, but needs a fair amount of work doing and for a property that is ok, the price is disappointing."

"The friendliness of the staff makes the stay worthwhile. Would definitely stay again."

"I was welcomed from the moment i walked in, they kindly stored my luggage early and on check in whisked my bike away to a secure store. Breakfast, with the wonderful view across the bay, was excellent and prompt. Will definitely stay again."

"We r happy with them service"

"Absolutely beautiful family set of rooms, stunning view of St Michael’s Mount, w causeway right outside. Unfortunately, windows covered w scaffolding and workmen starting on our 2nd day, making bathroom without curtains unusable. Reception unhelpful (blamed property company) until the last day of our complaining when they offered a small discount on our stay (but still didn’t cover window). Although we received notice a week or two before our stay that this was happening, that doesn’t really describe how drastic a problem this was for our room. Drilling, hammering, curtains closed all day and men on roof next to another bedroom working on the building exterior. Should have been called and compensated fairly if we kept that room (11). Going on for 6 weeks, reportedly. Mainly affects beach-facing rooms (some face road, those likely fine). The restaurant attached is very nice, short staffed during our stay, but great dinner, good breakfasts (hot and cold included), sometimes a longish wait. Had to wait to be seated one morning bc they were still cleaning dining room from prior night. Have to make dinner reservations for weekends, many on Sunday turned away (including us) bc kitchen reportedly overwhelmed. Also has outdoor seating near beach, and downstairs bar/food area when busy. Parking free if you book direct, we had to use long term lot a couple blocks away through Expedia but safe. Hospitality, overall, not great but place itself is beautiful."

"Excellent, excellent, excellent! We loved every moment staying at this cottage and would definitely stay here again! "

"The apartment was warm and comfortable, spotlessly clean and very well equipped with everything we could possibly need for a self catering stay. We were greeted on arrival by our friendly and helpful host Lorraine who took time to show us around and explain how things functioned. The sea views and close proximity to the beach and St Michael’s Mount were a huge bonus. We had no trouble with parking on the free spaces associated with the complex which are available on a 1st come 1st served basis. Highly recommended."

"What a stunning place. Everything was provided on arrival. "

"The cottage was perfect. Particularly appreciated the heating which we didn't have to touch! Temperature was always just right."