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"The room is clean but bed a bit rough. No fridge, no control of the heating, no toilet brush. The shower cubicle drainage was too slow that I had to jump out of dirty water. A teacup was left dirty but turned down Why should I be required to deposit £50 for security because I didn't book directly from the hotel? Not good to me."

"Great location for being central to Birmingham city shops & train stations."

"Great location, brilliant breakfast"

"Shopping ok lots of food "

"Great location "

"Room wasn’t dark enough for a good nights sleep as emergency lighting. No room service menu available. Breakfast was poor as buffet style with limited selection. Drink choice was poor as coffee from a machine tastes horrible. It’s a shame you couldn’t offer a healthier cookie without the rapeseed oil ingredients! You also need some bins outside or in reception. Also not keen on the red decor in the room, doesn’t seem relaxing. Bottle of water in fridge couldn’t be opened. If you’re going to supply a fridge, why not supply fresh milk instead of UHT? "

"Had a lovely stay here. Staff friendly, rooms spacious and beds comfortable. Breakfast had a great spread, too. I would return to stay here."

"Good location, 5-10 minute walk to New Street and the Bullring with shops nearby. Clean and fair sized room. Early check-in was a bonus. Would stay again!"

"Great value and 5 minutes walk to carpark. Roof sky bar on 25th floor is very good with fantastic views !!!!!! When it’s open!!!!! Came back from a show at the Hippodrome Theatre (15 minutes away) and the bar was closed, this was 11pm on a Thursday evening. Not happy and nowhere else to go locally."