Kansas City Hotel Guide - National Museum of Toys and Miniatures hotels in Kansas City, United States of America.

"Our room was clean, but the door lock didn't work in room 419, only the latch at the top. We didn't have breakfast but the snacks at the front had plenty of options. The bar service was great, and all of the staff were friendly and accommodating. Excellent service!! I would come back for another stay!"

"I enjoyed my stay, check in was great the staff member went above and beyond. The room was clean and staff are very helpful. Breakfast was great they had a wide variety of food. "

"Two rooms on the first floor had such a strong overwhelming chlorine/bleach smell that neither us nor our friends could stay longer than a few moments. The folks at the front desk were very helpful and polite and moved us immediately. We then got a second story room and a fourth story room and the smell was fine. It looks like they tried to remodel the property and on the surface it looks pretty good. The lobby looks nice. When you start to look closer at the rooms they are not in great shape. The trim around the base of the sink wasn't even attached. The mini fridge made a lot of noise all night long. The bed was fine enough and clean. They do have secured uncovered parking. We picked this hotel because the price was more reasonable than other properties and was available for the date we needed. For one night it was ok but those property is not on our list to return to. "

" NA"

"So, I’ve never stayed at a hotel or motel where I wasn’t asked how my stay was, or was everything ok when I checked out. Ever, even Motel 6 and Holiday Inn asks how was my stay. After I wasn’t asked and the woman who checked out us seemed to barely look up from her computer screen, I mentioned that she didn’t ask how are stay was. She then seemed to go thru the motions to ask, when I told her about a problem we had, namely, running out of toilet paper and Kleenex. That morning, before we checked out, we had no extra roll of toilet paper when we needed toilet paper. The Kleenex box maybe had four sheets left. I called the front desk at the time this happened, and we were delivered another roll of toilet paper some 40 minutes later after I made the call. That’s not right. The woman at the desk when I told her this, barely acknowledged the situation, barely looked at us, and off handedly commented she would let housekeeping know. No apologies. This did not sit well with us, didn’t leave a good taste in our mouths about the experience, and was unsettling and disappointing. The way the whole deal went down was not at all commensurate with what one might expect from a hotel like the Intercontinental, let alone really any place of lodging. I wish I would have asked to speak with a supervisor, but we were in a hurry, as we were in town to visit a very sick relative. Not good!!!!"

"Perfect location for those looking for a museum weekend trip. Beautiful home and rooms. Worth booking!"

"1. The value was terrible (cost vs worth) 2. The quality of the hotel was poor and many things in the room did not meet basic standards like the shower door on able to close for several inches 3. The area did not feel safe 4. Noise isolation was very poor ... could easy hear conversations outside the room, outside the hotel, next room over , etc 5. I'd never stay there again even for $50 6. Just felt like an old construction with a few makeovers. "

"Great hotel but for some reason they have flushometer toilets which when flushed are so loud they would wake everyone in the room. Other than that great hotel. "

"The staff was extremely friendly and excited for our stay when I told them it was my birthday weekend! The air was almost too cold which is not a bad problem to have. I loved our room, the size and comfort. Perfect!!"