Near North Side Hotel Guide - Wedding Hotels in Near North Side, Chicago

"Bar was stocked up & clean "

"I was extremely disappointed with my stay. The hotel charged me a “reservation recovery fee” for each night, which was never disclosed at the time of booking. I booked through Expedia under the clear understanding that the total price included all taxes and fees, as explicitly stated in the listing. To make matters worse, the hotel did not provide any receipt or mention these additional charges at check-in. The front desk attendant specifically told me my card was only being held for incidentals, there was no mention of any extra fees. It wasn’t until I noticed the charges later and called back that they provided a questionable receipt attempting to justify them. Expedia has also been unhelpful in resolving this issue or explaining why these undisclosed charges were allowed in the first place. On top of the billing concerns, my room was never cleaned during my entire stay, which is completely unacceptable. Overall, this experience felt deceptive and unprofessional. I would strongly caution others to double check charges and consider alternative accommodations."

"Room was nice and staff was great"

"The toliet was loose in the bathroom "

"The hotel was very clean. The staff was friendly and very helpful. Would definitely recommend staying here."

"Clean and staff was nice. Saved money by walking or public transportation. You can buy a 5 dollar day pass for cta/pace. "

"The breakfast changes everyday. My kids enjoyed the stay. Its close to a lot of good places. Front desk staff was very friendly :) "

"Overall, this is an excellent hotel.It's location is perfect, close to restaurants, a Whole Foods, and Michigan Avenue.Staff were attentive and professional.The room was quiet, clean, and larger than typical. And the breakfast was delicious, though a bit stingy in what was included in the standard booking. Must one pay extra for coffee in addition to orange juice? I resent the resort fee charged--another instance of corporate nickel and diming that would make me think twice about staying in at another Accor hotel. Newspapers and water bottles were nowhere to be seen. Knowing this is an international chain, I expected a much wider selection of television channels--BBC and others--and was shocked by the paltry options, another instance of cheapness. Many less luxurious hotels offer more. If not for these two complaints, the hotel would be perfect "

"Nice place "