Neenton Hotel Guide - Hotels with Pool in Neenton, Bridgnorth

"The lift was out of use which was not ideal. My guest struggles to walk after smashing her ankle last May and we were on the top floor. The receptionist did move us to floor two but we arrived Friday and left Sunday - but the lift was still out of order. The rooms were clean. And breakfast was good. "

"Excellent location and staff"

"The room was clean but small, particularly as it was for 3 people. Luckily only two of us but still very tight. No water in the room, no room service for the price we paid I would expect more from it! The breakfast was poor and very basic but Very nice hotel grounds and surroundings. No lift which is difficult if you have lots of bags and are on upper floors."

"The room is from the 1980's dust and all!!! The reception staff member I met was so rude and tried to charge me more than the advertised price. The room was freezing cold, then was given a unsafe heater. I ordered food from the restaurant, when it came out it had ingredients not mentioned on the menu, that i am intolerant to, so I sent back and replaced with something else, they then tried to charge me for the new meal, I said thats ok could you bring the previous plate out, as if i had paid for it I wanted it, they refused to bring it out. I asked to speak to the manager several times no one would get the manager."

"Good."

"Th building is amazing or at least it will be when the renovation is finished. It will be jaw dropping. Absolutely loved this place, the setting was incredible and the first thing they started with, the most important thing, the beds so had an excellent night's sleep. Totally needs updating (I'm sure th teles were from the 2000s - at least 20 years old, but I was told that that was what they were doing, so by the end of the summer it should be done. I know where I'll be spending Xmas n new year ........... Highly recommended Stace"