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Reviews of Regatta Palace Hotel

4 out of 5
Regatta Palace Hotel
Sunny Beach, Sunny Beach

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 25 reviews" "
Rating 8 - Good. 10 out of 25 reviews" "
Rating 6 - Okay. 8 out of 25 reviews" "
Rating 4 - Poor. 3 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Neil

Liked: Cleanliness, property conditions & facilities, room comfort
All inclusive not provided - booked via hotels.com
Hotel overall fine, but stay was not relaxing due to issue with all inclusive booking being told I only had bed and breakfast booking ! All booked in jan 22 as all inclusive with proof from hotels.com confirmation email but hotel - regatta - stated booking was only BB as booked before they change to all inclusive only in may 22, Sorry for the hotel as they had a booking from hotels.com but my booking is all inclusive and this was not offered, unless I paid and extra 60 BGN per day Not getting anywhere with either party in the chain but I’m was out of pocket?? Ongoing query, Balcony was micro small as I was put in a corner room at the side of the building Felt like it was allocated to me because of my booking? Shoved in the e corner? Avoid room 202
Stayed 7 nights in Jul 2022

6/10 Okay

Svetoslav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved Sunny Beach.. I will definitely come back again ❤️
Stayed 2 nights in Jul 2021
Response from The Regatta Palace Team on 25 Jul 2021
Dear Guest, Thank you for your review. We are very pleased that you could enjoy Sunny Beach. Sincerely, The Regatta Palace Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
As a couple we really enjoyed staying in Regatta Palace for one night. Although the pool was quite small and only few sunbeds available, we still managed to make the most of it. There was a variety of food (buffet style) for dinner and breakfast and all inclusive bar was serving local beer. wine and spirits until 10pm. Overall we would stay in Regatta Palace again :-)
Stayed 1 night in Aug 2020
Response from Yani Petrov on 1 Oct 2020
Thanks for your post! We try very hard to make our tourists feel good and we would be happy if they visit us again. With best wishes !

4/10 Poor

Elina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for family with kids
Food not very bad, but not at all good, you can see every day the same and if something not eaten will be made in different food. In bar girls was always with angry look if you ask something. All drinks in plastic glass. If you want coffee in bar you will get it cold in plastic cup. Desserts was just terrible every meal and every day. Ther was some very nice people working in check in desk, but that it. In rooms bathroom is without ventilation, water in shower very slowly went away. In sunlight we could see how or room was washed, just in zigzag, so all week dirty floors. For kids broken swings and toys, don’t have kids club. Order room with balcony and in pictures it was with view on pool, but in reality we get room with straight view on other hotel. Location in city was good, not in full street center, so was quite. But was not far from Sunny Beach central street or Nesebar old city.
Stayed 7 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant hotel & nice loation
It was a 'lovely stay/break... however the food needs to be varied. Also the hotel advertises a steam room & multi gym but this was on the top floor & was never open. Lastly the pool bar was open from 10am- 10pm. Lobby bar was not opened
Stayed 7 nights in Jul 2019
Response from Yani Petrov on 6 Sept 2019
Thank you for the review! We will try more about the food at the restaurant table. The pool bar is open from 10 am to 10 pm which is normal, there is no 24 hour all-inclusive bar. We have an infrared sauna and gym with many appliances that are yes, upstairs, but they are for an extra charge. Thanks for your sincerity again. We are expecting you!

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal
This place was quite a value with all inclusive deal. Near nessabar and across from beach good pool and nice room. We enjoyed it
Stayed 2 nights in Jun 2018
Response from Yani Petrov on 11 Jul 2018
I am very glad that you were happy with your stay with us. Greetings!

6/10 Okay

Asaf

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Point of Wiev !
Hotels location and conditions is not bad .If you luck you can find the WIFI at balcony ! But their point of wiev to customers were diffrent . ( Maybe 1 guy was ) For example I stayed with mom and daughter and I wanted 2.room key .They replied impossible :) Because their rules :) second funny story relevant with breakfast , We wanted to breakfast and asked to him at 9.40 am where should we go ? He replied , Waoww it is too late ! You dont find somtihing to eat ! Anyway we got in and had breakfast everything were there ! And His mind , I dont know ! They should change their point of wiev to customers . The others were fine !
Stayed 2 nights in Aug 2017

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 8 nights in Aug 2023
Response from Yancho Petrov on 7 Sept 2023
Hallo,Dessverre er denne anmeldelsen feil!På din forespørsel flyttet vi deg til et annet rom fordi, ifølge deg, var det du ble innkvartert i ikke rengjort. Vi innlosjerte deg i nøyaktig samme rom uten noe annet, og du var veldig fornøyd... bare fordi vi tilfredsstilte ditt innfall!Angående maten - når det er turister med spesielle kostbehov, får resepsjonen alltid beskjed om å tilberede det de trenger. Det gjorde du ikke! Verken i din reservasjon eller på stedet, men du kritiserer oss. Dette er feil!Mange steder tar hotellene ekstra betalt når du har krav utover oppgitt pris.Jeg legger dine sarkastiske kommentarer om stjernene på hotellet til side, de er overlatt til din egen regning.

8/10 Good

Jonas Anjaria

Travelled with group
Liked: Staff & service
Juli 2023
Billig og greit hotell som ligger sentralt på Sunny beach med kort vei til taxi, buss, bakeri og gatekjøkken😊☀️ 30 min gåavstand til sentrum av sunny beach og 7 min med buss. Mulig hotellet hadde 4 stjerner i 2007, men henger nok litt etter på standarden til dags dato.. Fikk først et rom som ikke var godt nok vasket, men fikk kjapt et annet rom som var bedre. Maten var helt grei (spiste personlig kun frokost der) Fryktelig dårlig merket for allergikere som f.eks meg selv som ikke tåler nøtter. Her har flere hoteller noe å jobbe med 👍 Alt i alt får hotellet 2,8 av 6 stjerner
Stayed 7 nights in Jul 2023
Response from Yancho Petrov on 24 Aug 2023
I'm sorry to mention it, but the room you were accommodated in was cleaned perfectly. There were dried splashes of water on the top edge of the mirror from washing the mirror. The maids are short women and she didn't manage to get there, and she didn't think to look for another way to clean. Everything smelled washed and pleasantly perfumed. The other room you got was exactly the same but with a mirror cleaned of dried water.We have never advertised that we can cater for people with special needs and diets.When there are such, we have asked the sites and tour operators we work with to write them to us, so that we can prepare in advance or refuse them the reservation. You didn't write anything like that! The menu we provide is Bulgarian and a little Italian - pizzas, spaghetti, lasagna.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Stayed 6 nights in Aug 2019

6/10 Okay

Jaromír

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Až na stravu, která se stále opakovala a byla jednotvárná, byl hotel skvělý, personál taktéž a musím vyzdvihnout portýra Krasiho, který je neocenitelným a ochotným pomocníkem.
Stayed 7 nights in Aug 2018
Response from N.Marinova on 2 Apr 2019
Dear Jaromir, many thanks to taking the time to post your feedback further to your stay with us here at The Regatta Palace your nice comments referring to the staff and namely Krassimir are appreciated and rest assured that your comment referring to food will be discussed. Best regards N.Marinova

6/10 Okay

KRZYSZTOF

Liked: Cleanliness, property conditions & facilities, room comfort
Pobyt udany z zastrzeżeniami.
Lokalizacja hotelu - rewelacyjna, jedzenie fatalne, obsługa w restauracji i barze sympatyczna, kłopoty mieliśmy w trakcie meldunku - pokój niezgodny z zamówieniem. Czyste pokoje.
Stayed 14 nights in Jul 2018
Response from Regatta Palace team on 2 Apr 2019
Dear Krzysztof, many thanks to taking the time to post your feedback further to your stay with us here at The Regatta Palace your nice comments referring to the staff are appreciated and rest assured that your comment referring to food will be discussed. Best regards, Regatta Palace team

8/10 Good

Christian , Vienna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice Hotel with a nice staff.
The hotel is for me a better 3*** but I like the place cause its a bit outside of the Center and not far away from the beach and from the Cacao Beach. The staff ist very friendly and the room is big and clean.
Stayed 7 nights in Aug 2017

8/10 Good

Juraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 18 nights in Jul 2017

10/10 Excellent

wenche

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket prisvärt och trevligt hotell
Helt underbart hotell som ligger både nära strand och centrum. Ligger en bit i från så det är lugnt på kvällarna vilket passar barnfamiljer eller de som bara vill ha det lite lungnare. Vi hade en svit med två rum. Sov rum och vardagsrum med en bäddsoffa två separata badrum. Stor och rymlig balkong. Trevlig personal och bra service. Frukosten är väl det enda vi kan tycka var lite kass. Grön kokta ägg varje dag lite dåligt utbud. Men den följer de bulgariska måtten då vi legat på många olika hotell här och alla är likvärdiga. Så bara massa ++++ .
Stayed 5 nights in Jul 2017

8/10 Good

hokiday at sunny beach, near to sunny beach fregta bus station

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
near to every where
hotel's destination is perfect. near to beach near to neceber and sunny beach other place. staf are very slove. our natural soap wa finished dirst day and naturaly we want another from reception. but they told to us even you stay one month they give just one its very interesting. breakfast its ok but horry up to wat it. after 9 am kinds of foods will be finished. room are very fresh and clean enough.
Stayed 2 nights in Aug 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
פעם ראשונה ואחרונה לא מומלץ!
מלון ברמה נמוכה מאוד חדר אוכל גרוע , שילמו ארוחת בוקר וערב ובכלל לא התקרבנו חוץ מטוסט

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Laure, Paris

Disliked: Property conditions & facilities
Mauvais
Acceuil non souriant et peu agréable (sauf le portier). Hotel qui vieillit.. Chambre classique. Balcon avec vue sur mer mais aussi sur balcon des voisins.. donc pas d'intimité. Salle de bain minuscule et pas du tout pratique. Sol de la salle de bain sale (sable de plage). Pas de parking, juste quelques places devant donc pourquoi proposer un tarif AVEC parking ?? Le pire : le petit déjeuner ! Pas mal de choix mais vraiment pas appétissant. Jus de fruits chimiques et café infecte. Et surtout sur les tables les nappes (très) sales de la veille. Sol de la salle vraiment sale aussi. Piscine proche de la route donc bruyant et musique de boite de nuit diffusée à fond.. La femme de ménage rince son éponge dans l'eau de la piscine pour laver les transats... Seul point positif : très proche de la plage.

8/10 Good

cecile, Montreal,Québec

Liked: Cleanliness, staff & service
L hôtel est bien mais location pas pratique
On est arrivé à 6h du matin et on a pu avoir notre chambre moyennant un supplément l hôtel est un peu loin du centre ville on doit prendre le bus pour env 20min Donc ils ne a été impossible de revenir à l hôtel ce reposer durant la journée et de repartir on aurait perdu beaucoup de temps et comme il faisait 40 degré cela aurait été agréable

6/10 Okay

Verified traveller

Liked: Staff & service
Ordentliches Hotel in guter Lage
Hotel in eher mittelmäßigem Zustand, dafür aber sehr nettes Personal und ordentliches Frühstücksbuffet. Kostenlose Parkplätze verfügbar. Den Sonnenstrand erreicht man in etwa 5 Min. zu Fuß, das pulsierende Nachtleben ist in etwa 10 - 15 Min. zu erreichen und für die Altstadt Nessebars braucht man etwa 45 Min. zu Fuß, ein Bus hält allerdings auch direkt vor dem Hotel.