New Haven Hotels

"I travel for work a decent amount. I’ve had some unpleasant stays at a hotel but none that have motivated me enough to actually write a review. Best Western’s aren’t great; but I wasn’t expecting great. They’re kind of like the iHop’s of the hotel world. But I only needed a close hotel to my work related travel for two days, so who am I to be picky? I arrived to a lobby that was under renovation. An older man was painting a new Kentucky themed mural and the front desk was a folding table operated by older woman who couldn’t bother to put her dentures in while on the clock. There was no heads up before this about any renovations/construction, or apology for the mess. She told me the usual information and pointed where breakfast would be. I knew I would have no appetite within a hundred yards of this building. While walking to my room I pass under a hole in the ceiling. Just gross exposed wood and wiring exposed. My room is outdated. The dresser looks like it has some sort of rot or termite damage. Thankfully no bed bugs but we found a small dead bug in the bed. The tv remote works about every tenth click. No rhyme or reason why. Our relaxing during the day was interrupted by construction which seemed to be in the nearby rooms as it was shaking the walls. When we left to go somewhere else to relax because of that, we spotted an exterminator truck in the parking lot which did not inspire confidence about the bug situation. Awful hotel"

"Good place "

"The bed was nice and comfortable, and the room was halfway renovated, but the other half as far as the bathroom and the sink and mirror was old I didn’t have much room to move around in the bathroom where the toilet and shower were and I could not get any cold water in the shower. It was scalding hot water, the room was a decent price but they made me pay a $75 deposit but I did get that back. The elevator didn’t work. It only shut halfway and then would open back up and the hotel was so big and some of the doors you couldn’t get out of and it was like a maze"

"Room I stayed in elevated the sounds throughout the hallway. I heard almost every door to every room on floor open and close. Heard almost every conversation with every guest word for word. I would suggest better soundproofing for room 215."

"We went downtown maybe 5-8 minutes from the hotel where there were plenty of shops, restaurants and bars. "

"Loved the place and so convenient to everything"

"Comfortable room."

"Breakfast was amazing. Everyone was eager to make sure I had everything I needed."

"very friendly staff and very nice updated room."