New Malden Holidays

I enjoyed the hotels area which was very walkable to the tube and dining options. However, we got assigned to the room that was so hot and a bit suffocating tbh. I understand the Air con condition here in the uk but at least we should have some opened air windows which didnt work.

The hotel was great and ease of checking in. The only thing that needs addressing is breakfast. There did not seem to be enough staff and our table was not cleared at all. There was a group of us on the table with very little room to manoeuvre plates etc. This was the only issue we had otherwise a great overnight stay. Thank you

The hotel is very close to earls court station and is perfect for easy transport to Heathrow.

Property is located in central London. Close to Victoria station - 15 min walk and close to lots of significant historical buildings and places. Arrived - staff were very welcoming. Had contacted hotel in advance and asked to be allocated a quiet room which they had done at back of building. Hotel / room / bed were nice. Lovely welcome note from team which was nice. Stayed for a work event so didn’t utilise bar or dining. Good shower. This overall is a good hotel. It’s safe and well located and great staff. I was however underwhelmed with it and the room based on cost and star ratings - carpet was stained and bathroom was small. But these are minor things. Bed / bathroom clean. Checkout was good. I think I would try somewhere else next time. But if you have to be in the Victoria area then it’s a good shout.

Good hotel in great location. Breakfast outstanding for such a large number of customers