Castles in New Mexico

"Clean"

"Great place, valet staff was awesome always happy to help. The front desk? TERRIBLE. attitude, rude, first time staying here and we arrived one night very late so we weren’t sure valet parking was an option that late when asked at the front if we could park at x location the lady said “i mean valet is 24hours so i guess” like we knew that. Instead of being more customer service and offering the valet service. Even when we arrived the guy at the front was not what you would expect to be welcomed at a facility after a long travel. I will say the lady at checkout was very nice. But i wouldn’t want to deal with the other 2. Not for the money used to book at this nice reservation. I get better service at hampton/hilton inn. "

"Great experience. Staff was wonderful and I highly recommend. "

"Great stay"

"The pool was amazing, super warm and clean. The rooms are nice and clean. "

"Property is beautiful inside and outside. Rooms very comfortable and clean. Staff was amazing. Beautiful view from our balcony. "

"Clean room. Excellent customer service."

"This hotel is cute - it has an interior courtyard from which you enter each room. However, it is tired. Our room was in desperate need of an update. The bed was comfortable but the bathroom showed lots of signs of wear and tear. It could be a really great place with a little attention to details."

"Very clean and comfortable hotel. The staff were very friendly andv helpful. "