New Smithville Hotels

"Clean. Nice staff. Pool and hot tub were great! Good breakfast too."

"👍👍👍"

"Good breakfast…"

"This trip was one of the best experiences for me and my girlfriend, and overall everything was positive. Our stay coincided with a severe winter storm that caused power outages in parts of Allentown, including the hotel. The outage created major disruptions — key cards malfunctioned, heating systems failed, phones were down, and essential services stopped working. Despite the chaos and obvious pressure, the staff performed admirably. I would especially like to recognize the manager Ms. Kim , who demonstrated exceptional leadership and composure during a very stressful situation. As a surgeon accustomed to high-pressure environments when critical systems fail, I can say the situation was handled as well as it possibly could have been. For future emergencies, a temporary heating solution for lobby staff would make a meaningful difference, as they were assisting guests in the cold. Additionally, a small portable generator for minimal stairwell and exit lighting — or assigning staff to guide guests with flashlights — would further enhance safety. We are sincerely grateful to the manager and the entire team for their professionalism and dedication."

"Good"

"Excellent breakfast quiet and comfortable beds"

"Excellent stay, extremely clean and impressive quality and customer service, highly recommend this hotel. Very surprised and extremely pleased. thank you I really enjoyed the stay here!"

"Excellent customer service"

"Nice place to stay"