Newport Hotel Guide - Business Hotels in Newport, Cardiff

"Unfortunately the restaurant was closed something that we were not told when we checked in. The bar food consisted of a 5 item menu only and food was not allowed to be taken to room. The area has no other restaurants within walking distance. The room was excellent but the facilities that were available were very poor."

"Brilliant "

"Room and hotel clean if a little dated. Shower a little difficult to operate. Staff polite and helpful. Breakfast ok but had the world’s slowest toaster. Small choice of different breads and pastries. Only eggs on offer were fried. "

"Good hotel with friendly staff and parking, spaces aren't great for big cars."

"Easy 10-15 min walk from the bus station. Sits beside a nice park. Staff is very friendly and accommodating. Biscuits in room were delicious!"

"Close to the city Center and free parking is a bonus "

"The staff were absolutely first class. "

"Stayed for an awards evening as we were sponsoring the event. Credit where it’s due—the event itself was well run and organised. Unfortunately, the hotel completely let it down. The room was genuinely one of the worst I’ve stayed in. The bathroom was in a poor state: mould present, rusty taps and fittings, enamel missing from the bath, and a cracked mirror. The walls were dirty, the carpet was worn bare in places, and even the bins looked battered and unclean. The issues weren’t limited to the room. Public toilets were in similarly poor condition, with wobbly taps and broken door handles, and the lift was out of order. On top of that, it was noisy at night, making it hard to get a decent sleep. To add to the frustration, the shower curtain clung to you while showering, and the bath handle had been fixed to the wall in a way that made it unusable. On a positive note, the air conditioning worked well and the bed was comfortable—but unfortunately, that’s about where the positives end. "

"Was a privilege to stay here , I don’t think I’ve ever come across such friendly staff , The Duty Manager certainly went above and beyond , by firstly telling us all about the Newport Marathon and printed a map ,plus suggested viewing places to see our friend running .. then on the day of leaving I discovered a had a slow puncture , another member of staff lent me her plug in tyre pump and the manager looked up nearest tyre fitters for me .. every member of staff was so friendly and they all looked as though they loved their jobs Well done Holiday Inn Express Newport 10/10 "