Cardiff Hotel Guide - Caerleon Castle hotels in Cardiff, United Kingdom.

"room clean breakfast excellent, poorly signed"

"Disappointed to be told on arrival that there was a £13.50 overnight car parking charge as there was no mention of it in the listing."

"The Good: Staff were friendly and helpful. The food was great, plenty of options for places to eat. Plenty of activities available and easy to book. The Bad: No complimentary parking. Some of the lifts were broken and had been for several days before we arrived. There seemed to be no interest in getting them fixed. Quite disappointed overall, not sure I would ever come back. Would have been better booking a holiday abroad."

"Great room with garden. Great food. Friendly staff."

"The room was beautiful and spotless however some of the furniture was a little worn but it added character. They had the tea and coffee box well stocked and not with just the standard tea and coffee but with the flavoured tea and decaf coffee plus they had shower gel, shampoo and conditioner as well as if you had forgotten anything you could ask for a guest pack (toothpaste, toothbrush, razors etc). On our first day we had and issue with the iron leaking, light blinking and not warming up so contacted reception and a brand new one was delivered to our room immediately. What we weren't made aware of is there was a £50 deposit upon arrival (not including what we had already paid for staying there). The staff are very friendly, they had live entertainment on Saturday night and there's 3 ways to eat at the hotel (room service, Ribs grill and bar food). Thank you for the comfortable stay."

"Good hotel, we stayed in a garden suite, and the bedroom was spacious, 2 comfortable chairs and a fab bathroom with separate shower, bath and 2 sinks. Liked the coffee maker as well as kettle and it had a fridge. Negatives: the pillows were really soft and they didn't have any other options. The main issue for me was breakfast: I had added to my booking that I was gluten and yeast free. However, the first morning it was not clear what of the hot food was gluten-free, and the chef came and talked to me to clarify. The bar menu has allergen information so why not the breakfast menu. Day 2, I really didn't fancy a cooked breakfast - so apart from fruit and yoghurt there was nothing I could eat. No gluten free cereal, crackers. The manager came over and said he'd never been asked before!!! Day 3, they had got gluten free porridge or granola. In this day and age I can't understand why there isn't more choice. "

"First day breakfast was sparse and no one to top up or tent Second day there was one person running around alone and by the time the food was topped up most guests had left The rooms were sub par , damp in the bathroom Lack of plugs and lighting in the rooms Gym is well equipped , the swimming pool is outdated Beautiful location and stuff over all very friendly "

"Owned and managed by the traditional Bull pub. The loft was behind the pub carpark - very convenient. Ever your car registration at the bar. Room was spacious warm clean and tidy with basic kitchenette. A had a good deal on this room, but at full price it's still excellent value.Make sure ou visit the pub. "

"Spotlessly clean. Very welcoming staff. The sofa could do with an upgrade for comfyness. There are some stains on the carpet by the dining table. There's enough utensils, crockery etc and everything works fine; but I think it's a place designed for a short stay. Cellular signal is poor (EE). It is in an excellent spot and it's easy to park in the adjacent public car park and check in your numberplate at the bar so it's free."