Pool

Reviews of FANTASTIC LODGE - FREE FACILITIES And WiFi


Reviews

9.2

Wonderful

Rating 10 - Excellent. 26 out of 37 reviews" "
Rating 8 - Good. 8 out of 37 reviews" "
Rating 6 - Okay. 2 out of 37 reviews" "
Rating 4 - Poor. 0 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

8.8/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

Reviews

6/10 Okay

Graham H.

Liked: Cleanliness
Birthday
Lodge was great just what we needed, 3rd bed in twin room was not made up, and did not know it was there until the day we left, did go to reception did not know any thing about 3rd bed, pub not open on site only the swimming pool, paid alot of money for only the indooor pool to be used, good job we know Newquay well, lodge was great for the size of Family but wont be staying again
Stayed 3 nights in Nov 2023

10/10 Excellent

Wesley T.

Liked: Cleanliness
Great Place
We stayed here for a week at the beginning of August and was a superb base. The house and general facilities around site were perfect for us and also the location is central to many areas we discovered in the week. Will certainly be staying again and cannot recommend enough. Cheers Wes
Stayed 7 nights in Aug 2022

10/10 Excellent

Nicole B.

Liked: Cleanliness
Missing it already!
Fantastic experience staying at the lodge in Atlantic Reach. Well kept and tidy property complete with modern facilities. Very helpful and friendly owner which was matched by the Resort staff. We are a family of eight and there was plenty of space in the property for everyone. 10 out of 10 as far as we’re all concerned!
Stayed 7 nights in May 2022
Response from VrboOwner on 20 Jun 2022
Hi Nicole, Thank you very much for the excellent review. We very much appreciate your positive feed back. We look forward to hosting you again in the future when you decide to visit Newquay.

10/10 Excellent

Adam M.

Liked: Cleanliness
Family get together
Excellent location will stay here again
Stayed 7 nights in Apr 2022
Response from VrboOwner on 24 May 2022
Hi Adam thank you for your great review. We are happy to hear you enjoyed your stay and were able to explore Cornwall easily from our location. Look forward to you staying with us again. Kamla

10/10 Excellent

Andrew H.

Liked: Cleanliness
Opportunities taken
Christmas with the family was great.
Stayed 7 nights in Dec 2021

10/10 Excellent

Sue B.

Liked: Cleanliness
Great holiday
Lovely big clean property. Enjoyed our stay!!
Stayed 7 nights in Oct 2021

10/10 Excellent

Paul B.

Liked: Cleanliness
Great place for a family holiday
After reading reviews of similar accommodation on the park, I was worried that the lodge would be too small to meet our needs but I could not have been more wrong. Our party consisted of 5 adults and 2 children and we all easily fit around the dining table and in the spacious lounge area. The kitchen was well equipped for those wanting to cook a meal (we ate out most days). It was great having 3 bathrooms - after a day at the beach we didn't all have to queue for a shower (lovely and powerful by the way). We weren't always able to park outside our lodge but there was always somewhere to park close by. The shared area at the back of the lodge was great for the children to run about and play. The booking system for the pool was easy enough and you get to stay for 90 minutes per session which the children loved. We only used the indoor pool as it was a bit too chilly to brave the outside one although some people did! The outdoor play area was great and was situated right by the pub! There are supermarkets and shops close by but there is also a shop on the park with prices actually quite reasonable. There is a great pub nearby called The Blue Anchor. We ate there twice - the food is delicious (especially the seafood) and portions are very generous. There are plenty of beaches nearby that are family and dog friendly. I would highly recommend this lodge, this park and this area.
Stayed 7 nights in Aug 2021

6/10 Okay

Margaret R.

Could have done with a bus service had to use the car all the time. Nothing open only pool.
It was okay we enjoyed our holiday but wouldn’t choose to go again.
Stayed 7 nights in Jul 2021

10/10 Excellent

Esmeralda C.

Liked: Cleanliness
Enjoyed our stay
Location was perfect, this property was clean, we had a good time. Thank you
Stayed 3 nights in Apr 2021
Response from VrboOwner on 2 May 2021
Thank very much for your positive feedback. We are happy to hear you enjoyed your stay in our property and time in Newquay. The location is perfect to explore Cornwall.

2/10 Terrible

Richard P.

Disliked: Cleanliness
No where near as described
The property was described as luxury - it is far from that and I am currently exchanging message with the property owner about the terrible state of the accommodation. I have taken a number of photos and will be lodging a formal complaint with HomeAway as well shortly. This is unacceptable and breaches internet purchase consumer rights.
Response from VrboOwner on 17 Apr 2021
Dear Richard, Please accept my apologies - I have only just realised that we hadn't responded to your review. We did have some discussions following your stay and I thought that we had brought the matter to a close. By way of background, this was a very late booking, made on 28 December 2019 for a stay commencing the very next day. We contacted you to advise that we had just booked out this property to another guest. We did however endeavour to find you an alternative property on the resort. The resort was of course very busy at that time of year but after number of enquiries and calls, we did find a property that was available, although it was not a property that we own or were familiar with. We explained to you that we didn't know that property and could offer no information, except that it was the same size and layout as ours. The property you stayed in is not the one that is advertised on this website and you were made aware of this before you started your break, albeit we were in communication late into the evening on 28th December and your break started the next day. Unfortunately, as it turned out, the property had not been maintained with the same level of care as ours and you were understandably disappointed on your arrival the next day. We were just as disappointed as you because we really do wish for our guests to fully enjoy their experience and go home happy. To compensate you for your poor experience, we did agree to offer you compensation and this was transferred into your account on 29 January 2020.

10/10 Excellent

Lauren K.

Liked: Cleanliness
Wonderful family holiday
As an extended family (five adults and three children) we all really loved our stay at Atlantic Reach. The house is roomy and really well equipped and we had lots of space. The three bathrooms were particularly appreciated! We dined in a lot and the kitchen is really well kitted out with everything you might need. The living room is comfortable and well laid out and really we couldn’t fault it. Everything was also very clean and in good working order. The children loved the indoor pool and the soft play area and the site was ideal for them in that respect. I used the gym which was also great! The outside pool isn’t heated and was too cold for us to use, which was a shame, but we spent most days at the beach anyway. The main issue we had with the site was the lack of public transport to Newquay. There is a bus, but it stops running back to the site very early, so there was no way of enjoying a night in Newquay without the use of a taxi. But overall we had a lovely week and the house was really perfect for us; thank you!
Stayed 7 nights in Aug 2019

10/10 Excellent

Sophia M.

Wished it was longer
Villa was fab; clean, comfortable and convenient.
Stayed 3 nights in Apr 2019
Response from VrboOwner on 26 Mar 2020
Hi Sophia, Thank you for your great review. We try and make the experience home to home. Please do come again for a longer period. Kamla

8/10 Good

Florence P.

Lovely stay
The house was very clean, comfortable, spacious and was well equipped. We were however dismayed that there was no washing machine either in the house or on the holiday park. We were staying for a week with 3 small children and this caused us a lot of inconvience involving a search and a trip or two into Newquay. We also expected there to be some sort of entertainment/activities on for the children since it was half-term but there was nothing. The pool and cafe were great though.
Stayed 7 nights in Feb 2019
Response from VrboOwner on 26 Mar 2020
Hi Florence, Thank you very much for taking the time to post a review. Until last year, there was a self service launderette on the site but the resort management shut it down because it was not being used much. I can imagine 3 small children will have got through a lot of clothes - been there myself! Entertainment is provided on a seasonal basis at the discretion of the resort owners and is usually limited to summer and christmas holidays. I am pleased however that you still managed to enjoy your stay at our house and made use of the site facilities. Kind regards Kamla

8/10 Good

Tihomir B.

I think there should be some changes and improvements for better service.The location is great.
Hi Kamla, happy new year! Our stay was lovely, thank you so much we would like to come back again later. There are many places to visit in that lovely region. The facilities was great as well. The problem we had was with the hot water and heating. On the second day we had not hot water until 10:00 pm. During night time was very hot as opposite to day time. We had another friend stayed in the different house in Atlantic Rich in the same time as us. They had not any problem like our one. There were many children games , puzzles, washing mashine as well and many dvd disks. I hope this will help you for improving the service. Kind Regards Tihomir& family
Stayed 3 nights in Dec 2018
Response from VrboOwner on 26 Mar 2020
Dear Tihomir, Thank you for staying in our lodge and for your valued feedback. I am very pleased that you and your family enjoyed your holiday. I'm sorry to hear you experienced some problem with the hot water. Unfortunately, there's only electric on site as in most rural areas so there isn't an endless supply of constant hot water as with a combination gas boiler for example. I would have been more than happy to help you manage the system if you had contacted me. I hope this did not affect your enjoyment too much and look forward to welcoming you in the future into one of our lodges. In the meantime I wish you and your family a very happy new year. Kind regards, Kamla

8/10 Good

Shrisha S.

Good stay value for money
Excellent reception good decor Great location Good for family with kids
Stayed 3 nights in Dec 2018
Response from VrboOwner on 26 Mar 2020
Dear Shrisha, Thank you very much for staying with us over Christmas and for taking the time to post a review. We are very pleased that you enjoyed your stay and made use of the site facilities. We would be delighted to welcome you and your family back if you are visiting Cornwall again. Kind regards, Kamla

10/10 Excellent

Richard A.

Good size house and well located
We had a great time at Atlantic reach. The house was a good size for 7 of us and location was great for the area. Facilities in Atlantic Reach weren’t used much but gym was good.
Stayed 4 nights in Oct 2018
Response from VrboOwner on 26 Mar 2020
Dear Richard, Thank you very much for your kind feedback. We are very pleased that you enjoyed your holiday in Cornwall and that you found the lodge to be spacious enough for your group. Warmest regards, Kamla

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our family group of 10 people. Ideally situated for exploring Cornwall.
Stayed 4 nights in Oct 2018

8/10 Good

Paul T.

Good food, swimming and facilities
Food in Manor Arms was great and good value too. Indoor swimming pool was so good. Parking is a problem sadly.
Stayed 7 nights in Aug 2018
Response from VrboOwner on 26 Mar 2020
Hi Paul, Thank you very much for posting a review. I'm glad that you got to try out the food at the Manor House - many guests don't even know it's there! I agree - the facilities at the resort are very good and many locals use them too, which is one of the reasons the car park does get busy at peak times and the over-spill car park comes into play. Kind regards, Kamla

10/10 Excellent

Jenny W.

Roomy house, nice and clean. The site has lots of facilities good family site and base to see area
The house has lots of space and is ideal for a large family (there were 10 of us from 14 months to 69 years). There was plenty to do on the site to keep everyone happy and it was a good base to see the surrounding beautiful area. Close to the beautiful beaches at Newquay. The pub on site provides lovely food cooked to order. All in all a great holiday!
Stayed 7 nights in Jul 2018
Response from VrboOwner on 26 Mar 2020
Dear Jenny, Thank you so much for your review. We are really pleased that your family enjoyed your summer holiday and got to use the facilities at the resort as well as visiting the gorgeous beaches nearby. Also very glad to hear that there was plenty of space for all ten of you! Best regards, Kamla

8/10 Good

Sharon D.

The property was clean and tidy and fine for our family stsy
Well equipped, plenty of room. Ideal for visiting the area
Stayed 3 nights in Jun 2018
Response from VrboOwner on 26 Mar 2020
Dear Sharon, Thank you very much for posting your review. I am pleased that you enjoyed your holiday and that the lodge met your expectations and needs. Kind regards Kamla

8/10 Good

Garry C.

Well apportioned property in good location for Cornwall and Devon beaches and Countryside
The house is in a quiet area of the site with parking outside, it is very close to the main A roads making it ideal for touring the area. The 4 bedrooms and 3 bathrooms were a good size, clean and well presented. The kitchen and dining room were well laid out and the TV, Microwave dishwasher etc were all of a good standard. Unfortunately, on day one we were troubled by lots of ants in the kitchen and a leaking shower which to their credit the onsite maintenance fixed in a fast and efficient manner. The site itself has a good gym and indoor pool but the outdoor facilities (Pool, Pitch and Putt etc) have seen better days and could do with improving. The staff in the onsite pub/restaurant were friendly and the food we had was good and a reasonable price.
Stayed 4 nights in May 2018
Response from VrboOwner on 26 Mar 2020
Dear Garry, Thank you very much for your feedback. I’m very happy that the house met your needs and you enjoyed your stay. I’m sorry to hear about the problem with the ants, but pleased that the site team dealt with the matter speedily, they are actually very good at looking after guests needs. I will pass on your comments about the outdoor facilities to the management. Best regards,

10/10 Excellent

Mark B.

Lovely Accommodation on a Fab Resort Close to Newquay
Atlantic Reach is a lovely resort as a base to nearby Newquay (about 10 mins drive away) and the rest of Newquay. Padstow, Truro and Perranporth all within 20 mins drive. Our accommodation was excellent. Everything we needed. 8 of us stayed. There was plenty of room in the lounge area, more than sufficient cooking utensils and the bathrooms and bedrooms were clean and very comfortable. The house was lovely and warm, weather wasn't the best so nice to come back to a warm house. The facilities on site are very good. My son enjoyed the gym. We all enjoyed the indoor swimming pool which is a good size, has swimming lanes and the changing rooms very clean. The entertainment on site is good although the site was quiet when we visited. Bingo is popular and prize money was excellent. Can imagine it being a lot more lively in the summer months. The children tried the golf and the foot-golf, they enjoyed it, although the course was a bit muddy, just caused by the bad weather we've had. The on site pub was nice. We didn't eat there but the food looked good and they offer themed nights, curry 2 for 1, burgers etc.. etc.. Good selection of local beers and cider :) The only thing the site lacked was a little shop to purchase that odd pint of milk or loaf of bread. Although Morrisons is only 5 mins driver away. Newquay is nice... Beaches are fab. Lovely coastal walks. Padstow is well worth a visit. Can imagine both being very busy during the Summer months. For any golfers, would recommend Perranporth GC. Challenging course with amazing scenery. Thank-you to Kamla for making our stay possible. The upgrade to the detached property was a pleasant surprise. I would recommend a stay at Atlantic Reach. Cornwall is beautiful. Such a shame it's not closer to home. Heck of a drive from Blackpool. We stayed overnight in Exeter to break up the journey on the way down. The drive back was tough, but it was worth it :)
Stayed 4 nights in Apr 2018
Response from VrboOwner on 26 Mar 2020
Dear Mark, Thank you very much for taking the time to post your comments and review. We are very pleased that you found the accommodation to be spacious and comfortable enough for your group and were also able to enjoy some of the excellent facilities on the site as well as a few of the local attractions. We will have to give the foot-golf a try ourselves when we are next down there. I do believe that you can purchase everyday essentials from Reception – I know that in the summer they do open a small shop in the ‘summer reception’ which is reasonably well stocked. My, that is a long journey that you made – glad that it was worth it. Next time you should think about staying in Cornwall longer to make the travelling more worthwhile! Again, our sincere thanks for your feedback.

8/10 Good

TIAGO P.

Excellent
The stay in the Atlantic Reach was excellent. The house was really good to accommodate all the people in a comfortable way. I really recommend it.
Stayed 3 nights in Mar 2018
Response from VrboOwner on 26 Mar 2020
Thank you very much for your review.That is great to hear that we were able to accommodate you and your family comfortably and you enjoyed site experience. We look forward to your return visit.

10/10 Excellent

Karthikeyan D.

Home way is true and a health club in walking distance ...
It’s an amazing time we had.... Wish to return in summer ...
Stayed 3 nights in Mar 2018
Response from VrboOwner on 26 Mar 2020
Thank you for you excellent review. We are happy to hear that you and your group had a good time. We look forward to your return visit in the summer.

10/10 Excellent

Verified traveller

Home from home
Lovely property...warm, very clean, well equipped and spacious. We stayed here for a family break over the new year holiday and had a great time. The apartment was really nice, the site itself is good too. Plenty to do including a good swimming pool and even a nice pub 5 minutes away (and on site). Newquay within easy reach too along with lots of other nice beaches in the surrounding area. Recommended!
Stayed 3 nights in Dec 2017
Response from VrboOwner on 26 Mar 2020
Thank you very much for taking time to write your review. We are delighted that the lodge was spacious and comfortable enough for your family and that you enjoyed your stay. Very impressed that you were brave enough to visit the beaches in December!

8/10 Good

Dilly S.

Lovely place
Vey clean and tidy, house is spacious with all amenities. Only missing was wifi other than the location is excellent. We really enjoyed and would recommend and come back here again. Leisure facilities are good with indoor and outdoor pool. We travelled to St Ives which was an hours drive away.
Stayed 3 nights in May 2017

10/10 Excellent

Sindhu J.

Excellent
Fantastic location and very clean property. We enjoyed each moment of our holiday. Thank you.

10/10 Excellent

Imran G.

Excellent
Very tidy and clean property. My family enjoyed the stay. Lots to do in and around the resort. I will recommend this property to the visitors.
Stayed 3 nights in Apr 2017

10/10 Excellent

Lucy S.

A fun New Year!
We all had a wonderful time staying at Atlantic Reach, and the house had everything that we needed to make our stay over new year comfortable and enjoyable!
Response from VrboOwner on 26 Mar 2020
Thanks for taking the time for posting your positive comments, we are very pleased you enjoyed your stay and the lodge was able to accommodate you and your families need and was able to make it enjoyable for New Year. We look forward to your return visit. Kamla

10/10 Excellent

Roland R.

Liked: Cleanliness
Schöne Anlage, tolle Unterkunft…
Wir waren mit acht Personen dort, vier Erwachsene und vier Kinder, wir waren alle sehr zufrieden…
Stayed 11 nights in Jun 2023