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Reviews of The Olde Angel Inn

2.5 out of 5
The Olde Angel Inn
224 Regent St, Niagara-on-the-Lake, ON

Reviews

8.6

Excellent

Rating 10 - Excellent. 85 out of 147 reviews" "
Rating 8 - Good. 36 out of 147 reviews" "
Rating 6 - Okay. 12 out of 147 reviews" "
Rating 4 - Poor. 8 out of 147 reviews" "
Rating 2 - Terrible. 6 out of 147 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stair force so accommodating and friendly they really bent over backwards for us!!
Stayed 1 night in May 2024

6/10 Okay

Kenneth

Travelled with family
Liked: Cleanliness
no parking, extremely loud music, some rooms are not airconditioned, cool 1812 vibe, friendly staff
Stayed 1 night in May 2024

4/10 Poor

Tammie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
DO NOT stay here on the weekend under any circumstances!!! The band was supposed to stop playing at 12:30 am, but was still playing at 1:20 am. Actually, I would not stay here again on any day. The room is very uncomfortable and the shower is as small one you would find in an RV. There are many other places to stay. The inn does have a great location. The town is beautiful and easy access to Niagara Falls.
Stayed 1 night in May 2024

10/10 Excellent

Adalberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Zoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another enjoyable stay at the Inn. This time we stayed in the Governors suite. The bed was so comfortable 😌 the food amazing like always and the friendly staff were welcoming. See u next year....
Stayed 1 night in May 2024

10/10 Excellent

Eric, Williamsville

Stayed 1 night in Apr 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible to the entire area for shopping and dining. Hosts are wonderful.
Stayed 1 night in Mar 2024

10/10 Excellent

Eric, Williamsville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for visiting the Niagara-on-the-Lake area. Friendly staff that go out of there way to accommodate. Historic room with super comfy bed and it's great to be able to just walk down the stairs and enter the restaurant/pub area. A
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Office Manager on 13 Jan 2024
Thank you for staying with us. We look forward to having you as our guest again in the future.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great area, building was great
Stayed 1 night in Nov 2023

6/10 Okay

Sheila

Stayed 5 nights in Oct 2023
Response from Front Office Manager on 13 Jan 2024
Thank you for staying with us and look forward to having you as our guest again in the future.

10/10 Excellent

Ken

Stayed 1 night in Oct 2023
Response from Front Office Manager on 13 Jan 2024
Thank you for your kind review. We invite you to include us in your future plans when you visit the area again!

2/10 Terrible

Bill

Travelled with partner
Liked: Cleanliness
Great pub but you don't want to stay there for a good night's sleep. Told us that there was music "on the weekend" so booked for Wed. & Thurs. but the music started Thursday.
Stayed 2 nights in Sep 2023
Response from jan on 13 Jan 2024
Sorry you did not enjoy your stay with us. In the future, we will have the bands listed before someone checks in. It was my pleasure to have met you!

10/10 Excellent

jules

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a cool place! Our room was perfect for the 3 of us as one barely sleeps if she can hear us breath so she had her own bedroom within our room. Love the nostalgia and cool factor of being haunted. Be prepared for loud late into the night from the live band in the very fun pub. We knew this in advance and were fine with it. Would stay again for sure!
Stayed 1 night in Sep 2023

2/10 Terrible

Catherine

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Front Office Manager on 13 Jan 2024
Thank you for choosing to stay with us. We strive to provide the best possible experience for our guests and feel badly that your stay was not a memorable one.

8/10 Good

Sharon

Stayed 1 night in Sep 2023

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented one of the cottages that slept 6. Two bedrooms and 1 pullout sofa bed. 1 full bath and a powder room. The cottage had a fully equipped kitchen and a big dinning room. One of the niceties was a patio you accessed from the side door of the cottage but you could get into the hotel bar off the patio. We were a 5 minute drive to the Kurtz Orchard where our event was being held. Coming back from the wedding was a very inexpensive Uber Ride home. We needed extra bedding for the pull out which ws provided almost immediately. All and All it was a place I am looking forward to going back to
Stayed 1 night in Sep 2023
Response from Jan on 15 Sept 2023
Thank you for the kind review and staying with us at the Swayze cottage. Hope to see you again soon.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun place to stay, great location to old town. Good food and drink at the restaurant. We would stay here again.
Stayed 2 nights in Sep 2023
Response from Front Office Manager on 13 Jan 2024
Thank you for choosing the Olde Angel Inn for your stay. We are glad you enjoyed your stay and look forward to seeing you again.

10/10 Excellent

james

Stayed 1 night in Aug 2023
Response from Front Office Manager on 15 Sept 2023
Thank you for your kind review. Hope to see you again soon.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Jan on 26 Aug 2023
Thank you for staying with is and for your great review. Hope to see you again soon.

10/10 Excellent

Frank, Alliston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an historical sight. Bed was extremely comfortable. Thank you Jann at the front desk for checking us in and your personable attitude.
Stayed 1 night in Aug 2023
Response from Jan on 26 Aug 2023
Thank you so much for your heart warming review. Looking forward to seeing you again.

10/10 Excellent

Elaine, Webster

Travelled with partner
Liked: Cleanliness, staff & service, amenities
An excellent stay at a historic property. Clean, comfortable room with a great bed in the heart of town was very nice. The staff was present and happy to help when needed, and chill and respectful otherwise. We arrived via bicycle, and the staff was very accommodating in helping us store them securely. Jan and Diane at the front desk were super helpful.
Stayed 3 nights in Aug 2023
Response from Jan on 26 Aug 2023
Thank you so much for your hear warming review. Hope you will stay with again real soon.

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Jan on 26 Aug 2023
Thank you so much for your heart warming review. Hope you will stay with us again soon.

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay and the staff was helpful and friendly. It is a very interesting historic property.
Stayed 1 night in Aug 2023
Response from Front Office Manager on 15 Sept 2023
Thank you so much for your kind review. Hope to see you again soon.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Olde Angel Inn was so much fun with the pub underneath. Diane was fantastic and gave us a lot of information. She was friendly and easy to talk to.
Stayed 1 night in Aug 2023
Response from Jan on 26 Aug 2023
Thank you so much for your heart warming review. Hope to see you again soon.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay with history
We had a very nice stay at the Angel. The staff were friendly and helpful. We loved the history of the Inn and enjoyed being close to the main street.
Stayed 1 night in Aug 2023
Response from Front Office Manager on 15 Sept 2023
Thank you Brian for your kind review. Hope to see you again soon.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Jan on 26 Aug 2023
Thank you so much for your kind review. Hope to see you again soon.

8/10 Good

Robert, PARIS

Travelled with partner
Disliked: Cleanliness, amenities
Oldest running tavern in upper Canada. Needs upgrades even a fresh coat of paint and a good dusting I.E. exhaust fan cover plate.
Stayed 1 night in Aug 2023
Response from Front Office Manager on 15 Sept 2023
Thank you for staying with us and will post your comments to our maintenance crew. Hope to see you again soon.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was a great place to stay! Parking was a pain on a beautiful Saturday afternoon, but eventually we found a spot. Staff very nice and helpful, even helping to bring a heavy bag up to the room. Comfortable bed. Lots of charm in a historic room. We were a bit tired and didn't feel like heading down to the pub, but probably should have as it sounded like fun up until the live music stopped at 12:30am :)
Stayed 1 night in Jul 2023
Response from Jan on 26 Aug 2023
Thank you so much for your kind words. It was a pleasure meeting you and hope you will stay with us again.

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE STAFF WAS AFFABLE AND ACCOMMODATING, AND THE LOCATION IS HISTORIC AND CONVENIENT!
Stayed 3 nights in Jul 2023
Response from Jan on 26 Aug 2023
Thank you so much for your heart warming review. Hope you will stay with us again.

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Jan on 26 Aug 2023
Thank you so much for your kind review. Hope you will stay with us again soon.

2/10 Terrible

Geoff

Stayed 1 night in Jul 2023
Response from Front Office Manager on 15 Sept 2023
Thank you Geoff for staying at the Olde Angel Inn. I am sorry that your visit with us was not a memorable one, but hope to see you again .

6/10 Okay

bindya

Travelled with partner
Great central location and exactly as advertised, given the age and history of the Inn. The live music in the pub is absolutely the best draw; lively and fun. The room itself was clean and well appointed. The shower was not great; between the water turning hot and cold continuously and considerably leaking onto the bathroom floor, it wasn’t a pleasant experience. That being said, overall, would definitely recommend for a central location if you intend to stay in NOTL. Make sure you check out the pub!
Stayed 1 night in Jul 2023
Response from Jan on 26 Aug 2023
Thank you so much for your kind review. Hope you will stay with us again soon

8/10 Good

robert, Tillsonburg

Liked: Cleanliness, staff & service, property conditions & facilities
Was a little musty which was to be expected but a newer stair carpet or wooden stairs would have helped. Overall a great place to stay.
Stayed 2 nights in Jul 2023
Response from Jan on 26 Aug 2023
Thank you Robert for staying with us and hope to see you again soon.

10/10 Excellent

DR.michael K

Liked: Cleanliness, staff & service, property conditions & facilities
Historical character
Stayed 1 night in Jun 2023
Response from Jan on 26 Aug 2023
Thank you so much for your kind review. Hope to see you again soon.

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There’s limited parking but that’s easy to figure out. The staff was super friendly. Beds are amazingly comfy and it’s a really cute place and so convenient for walking around the city.
Stayed 2 nights in Jun 2023
Response from Jan on 26 Aug 2023
Thank you Debra for your heart warming review. Hope to see you again soon.

10/10 Excellent

Kevin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If I had to find something that was not impressive, it would be the soap. It was the size of a breath mint, and there's no way I would be able to use it in the shower. Other than that, a great time with very caring and attentive staff.
Stayed 1 night in Jun 2023

8/10 Good

Paul

Stayed 1 night in Jun 2023

6/10 Okay

Alan

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The Old Angel Inn is a unique, historic property of interest in the heart of one of Canada's favourite little towns. It has a pub with a classic British vibe, and a surprisingly attractive outdoor patio area. It has adjacent "cottage" accommodation appreciated by family groups. Those staying at the Inn should be aware of 19th century features and understand they could be surprised, as we were, by amplified band music rocking your bed past midnight. You might want to be in the pub, fine, but not trying for a good night's sleep the night before a running race! The accommodation personnel is the lowest priority of this business.
Stayed 1 night in Jun 2023

6/10 Okay

cheryl

Stayed 1 night in Jun 2023

10/10 Excellent

Francesco

Stayed 1 night in Jun 2023

10/10 Excellent

Andrea

Stayed 1 night in Jun 2023

10/10 Excellent

Roberta

Travelled with family
Liked: Staff & service, property conditions & facilities
I liked the quaintness of the inn. The lack of parking is an inconvenience.
Stayed 1 night in Jun 2023

10/10 Excellent

Karine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service
So much character but with 200 year old building have to be prepared to not have all the “mod cons” at your finger tips! Eg took quite a while for hot water to run in! Can also hear people in the bar below rooms. Super location and great atmosphere and pub food!
Stayed 1 night in May 2023

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the wide plank wood floors and other features of this more-than-200-year-old Inn conveniently located one short block from Queen Street. Since it is a heritage building, don't be surprised that the soundproofing and insulation is not up to 21st century standards. We were there during the week and things quieted down once the pub closed at 1 a.m.
Stayed 3 nights in May 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023