Best Western hotels in Norcross, Atlanta

"Nice place"

"The hotel was very nice. Room with city view was outstanding! I can’t wait to stay here again! Staff were outstanding, very courteous and very knowledgeable!"

"Goof"

"Management J, J, & J were the best!!! Went above and beyond to assure my Princess and I celebrated and enjoyed her birthday and a welcoming stay! Everyone was attentive and committed to assuring our stay was comfortable and enjoyable, not to mention thoughtful and memorable with cake for the birthday girl! We will make this a priority to visit and absolutely recommend the hotel to others. Management and Staff Top Tier! Continued Blessings and Success ⭐️⭐️⭐️⭐️⭐️"

"Terrible customer service"

"Great location and very clean. Staff were extremely nice and helpful. Will definitely stay here again."

"The hotel and staff were amazing. It’s an older hotel but has been updated and is very nice. Beautiful view. Definitely recommend just a warning parking is expensive. "

"Expedia.com did NOT inform me that this hotel was valet park only for $55 per night. Further the number 404-566-6383 texted me after I had checked in that self-park was available for $45 per night. When I inquired at the front desk they said that text was from a bogus number not belonging to the hotel. He reassured me this hotel was valet park only. That is $110 I did not plan on spending because of Expedia.com’s fault for not letting me know. Else, I would have chosen a different hotel. This is UNACCEPTABLE! I would like to request Expedia.com refund me $110 for my stay. Regards, "

"Only one elevator worked the entire trip. No staff member really cared that there was a line to use the elevator at any given time over 45 minutes long. Hotel is in need of repairs and updates. Rooms were okay but had many water stains on ceiling. Empty bottle and trash found behind couch. Valet was super nice and helpful. Called the hotel front desk 5 times on day of arrival to confirm my vehicle would fit in the parking deck. No answer. Parking deck will not fit vehicles over 6'6". Will need to valet which is $50 per day. Overall, not a great experience and would not book again."