North Arm Hotels

"Delighted to spend a couple of wet days relaxing before flying out. Great bed, enjoyed the restaurant and loved the 11am checkout."

"Comfortable bed. Quiet room. Receptionists were very helpful. Good location with bars and restaurants just outside the front door and the beach across the road."

"Extremely disappointing handling by the hotel and twin towns after getting in between visible factional department infighting regarding breakfast entitlements and customer service between the hotel and twin towns. What made this worse was not even the original issue — it was the weeks of silence afterwards, followed by a phone call where staff appeared completely boxed in by policy and bureaucracy instead of using basic customer judgement. I travel regularly and understand mistakes happen. What matters is how businesses respond. In this case, the response was slow, impersonal and dismissive. Very poor post-stay customer service for a brand that markets itself as premium."

"Cannot get a better location than this Mantra. Smack bang on the beach, between two sets of restaurants and bars. We were stoked that the spa and sauna worked (watch out for that sauna - higher than 80 degrees! :) as often you are disappointed when you get a hotel, thinking that the resort facilities are going to be amazing - and they're not working. Not the case here! Lovely stay, heaps of friendly staff. Free parking included... It was absolutely great. Nicely appointed room, which would do you well whether you were staying for 2 weeks or just overnight like us. Will stay again!"

"Great location and facilities, excellent staff."

"👍"

"This was our 5th or 6th time staying at Robina. Each time we are greeted by friendly staff, clean room- home away from home style. One of the best pet-friendly hotels, they go above and beyond when it comes to our dog. We will definitely keep booking here whenever we are at the GC. Thank you!"

"Value for money"

"We had a wonderfull experience especially with Ocean Views. Twin Towns is a Mecca for familiar faces and the only thing we missed out on was breakfast, but there will be plenty oof time for that next time we visit the MANTRA Coolangatta. Kind regards, GiGi Law & M. McKeown"