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"Nice staff and a very clean room!!"

"All interactions with staff was friendly and helpful"

"Hotel Arras Asheville exceeded expectations. The hotel is stunning, modern, and upscale with very high ceilings in both the lobby and rooms, making everything feel far more luxurious than a typical hotel stay. My room had beautiful mountain views, and waking up to that scenery every morning was amazing. The blackout curtains also worked extremely well and made sleeping very comfortable. The customer service was excellent and exactly what I expect from the Kimpton brand. The staff accommodated us during a busy wedding weekend and stayed very responsive throughout our visit. I especially appreciated the text messaging system that allowed direct communication with hotel staff and management to make sure everything was going well. The location is perfect — right downtown Asheville within walking distance of the square, restaurants, shopping, and several popular eateries. We also discovered the hotel is very dog friendly. We met many guests traveling with dogs during our stay, so if you travel with pets, you will absolutely love this place. The valet service was excellent, especially the texting system to request your vehicle. Parking is expensive, but that is expected downtown. The restaurant downstairs was phenomenal for both breakfast and Mother’s Day brunch. My only suggestion would be complimentary bottled water in the rooms instead of only downstairs in the lobby. Overall, highly recommended and I would absolutely stay here again."

"No life in the casino. It was actually kind of boring compared to all the others we have been to"

"Such a great hotel! We were able to walk to almost all of downtown from the hotel! Breakfast was a complimentary buffet with an omelette station and everything was delicious, staff were all so nice and friendly. Hotel was very clean and looks to have been recently updated. Valet is available, but we didn’t use it. Will definitely stay here again!"

"There needs to be more light in the room"

"Had a little trouble seeing their sign from the street but once we found it everything went well. Check in and staff were very good and got us in our room a little early."

"Liked the staff, lobby and front porch of the hotel with the available rockers. Liked the coffee availability in the lobby but think you should consider a complimentary grab and go breakfast such as assorted yogurts, bananas and packaged bakery products that guest could grab for a quick fill up before exploring the area if they so desire. Room was just okay to me. Did not like the carpet block tile flooring in the room and also did not like the outdated bathroom fixtures including the older toilet that did not flush very well. Room could definitely stand an upgrade but overall still had a nice stay!"

"The Grpve Parkl Inn is a truly unique place and the staff couldn’t have been more helpful."