Hyatt Hotels hotels in North New Territories, New Territories

"I have stayed at this hotel previously and to be honest it was better first time round. The room was good although for the last couple of days it felt a bit damp. Although the staff have command of the English language (far better than my Chinese) they didn’t really listen to what you said and replied according to what they thought you said. It would have been better to ask me to repeat myself and talk more slowly to gain clarification. The housekeeping team were very polite and friendly. I would stay there again. "

"Nothing “magical” about this Disney stay. Staff were obnoxious, beds extremely uncomfortable, no room service, over priced restaurant, poor quality food, half the hotel was a construction site. We’ve stayed at a lot of Disney hotels over the world and this was by far the worst experience "

"Rooms were clean and beds were comfortable. The hotel is conveniently located and attached to a mall with several food options and access to Mong Kok East MTR station. We traveled as a family of 4 and my kids loved the hotel pool. The pool is actually much larger than it appears in the photos on the website and we were pleasantly surprised at how nice both the pool and change areas were. I would definitely stay at this hotel again!"

"The room was very clean and orderly. Ling in housekeeping was helpful and friendly! I really enjoyed the breakfast buffet!"

"Clean bathroom"

"The room was clean but dated. The walls were thin. There was no usb outlet. The breakfast was ok with not much variety. The hotel was in a very busy area, convenient but noisy."

"Excellent hotel, convenience to MTR, only a few minutes away to shops and restaurants. Excellent breakfast and very nice pool. "

"The room is big and spacious. Just remember to bring your own toothbrush and toothpaste as they don’t provide in the rooms. The staff are so friendly. Can’t comment on the swimming as it was closed for yearly maintenance. The kids club was a bit of a let down as they require at least 1 parent to stay with the kids. "

"Clean room"