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"Same thing with my booking before. It was "linked" to another guest for some reason and I had to prove my confirmation. The hotel staff did not learn from the prior experience. Would definitely not recommend this hotel unfortunately."

"Nice king bed on 9th floor with view of courtyard. Surprised to find no power points accessible next to bed however housekeeping very promptly supplied an extension lead when requested. Shower over bath was hard to access controls without being sprayed. Lighting control panel didn’t function as needed. Had a simple club sandwich in the bar/grill restaurant at approx 8.15pm. The wait was over 30 minutes so I can only assume they were looking after room service orders as there were no other patrons dining. The chicken in the sandwich was so overcooked and tough it was nearly impossible to bite, the French fries were served tepid and the iceberg lettuce was 2cm thick. Huge price for poor quality."

"Everything was pretty good. But they gave us a corner room even though we requested a non-corner room. The screen mirroring for the tv did not work either. It would’ve been nice if we could enjoy some tv time during the night. "

"Staff were nice, and the location was convenient. The hotel itself was very busy and it was hard to find a quiet space. They closed the pool for my whole eight day stay without prior notice which I think it quite poor. I won’t stay again "

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"Clean room but the room is a bit too dark . Friendly staff and club lounge is very comfortable. The Location is super convenient! "

"Very convenient to talk to subway and it is next to street food stalls. My receptionist,Cindy was so patience, nice and helpful. Definitely, will come again."

"One of my best ever hotel stays. Honestly, felt like I was the first one to ever stay in the room. That is an extremely rare thing. Fantastic renovations. Room makes you feel like you’re staying inside of a movie theater. Room sparkling clean. Comfortable bed. Special “birthday cake” presentation surprise on table for Mom’s birthday. So nice. Staff very helpful and accommodating. Everyone very friendly. Location is unparalleled. Just a bit further from park entrance than Disneyland hotel…but the extra walk alongside the sea is amazing. This park has the most beautiful atmosphere of all the Disney parks. Hollywood Hotel grounds are gorgeous, lobby is fun to relax in late night after park visit, running-walking pathways nearby are incredible. Go to Inspiration Lake sometime! I’ll definitely stay again at the Hollywood!"

"Seem like more of a budget hotel on one side and a upscale on the other side. No toiletteries given except for shower gel and shampoo, no wash cloths, no shower caps. The check petson we had Kent was not pleasant and hust dismissed us. I did ask him if he was okay, maybe having a bad day but am stull a guest and shoyld be qelcomed. Apart from thise i enjoyed my stay."