8/10 Good
Ian
8 Apr 2024
Liked: Cleanliness, staff & service
The toilet seat in my room was broken at the hinges. Although I was transferred to another room since no one was available to repair the broken seat, and a member of staff helped me with moving my already unpacked luggage, it was irritating and inconvenient to have to move and the fact that the broken seat had been allowed to remain in place suggests that the standard of housekeeping is poor. Surely the cleaners should have reported it if they were doing their job properly.
Also, although I went down for breakfast about 30 minutes before the end of the 'window', several of the items on the hot plate looked rather unappetising and must have been sitting there for some time.
If this Ibis hotel had been in France, I somehow doubt that the breakfast would have been so average.
Ian
Stayed 1 night in Apr 2024