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"A clean room, good smooth check-in procedure, and excellent Wi-Fi."

"The staff at reception were friendly and helpful. Check in was quick and easy. We had a 3rd floor room which overlooked the canal. It was very nice, with comfy beds and some original, industrial features. The only negative was the bathroom. It had a bath, which we never use, and a shower over it. The water pressure was poor, the shower kept running cold. The bathroom definitely needed an upgrade, a walk in shower would have really made a difference. The spa area was nice, the pool was a good temperature. We had a drink in the bar area which was pleasant to sit in and the menu looked varied, although we didn’t eat there. The hotel was close to the city centre which was within walking distance. We really enjoyed our stay here and would definitely book again. We did ask on leaving if they had rooms with walk in showers which they did so we would make sure we booked one of those. "

"Nice hotel"

"Heart of Manchester! Clean but tiny rooms. Staff was great! Lots of food options nearby!"

"Well located, clean room "

"Very convenient for lime street station, and just the other side :2 reasonable pubs for pub grub. The Crown, traditonal , with amazing historic interior deco and great CAMRA beers, or the Lime Street Central, modernized interior and ok beers and grub"

"Room was lovely apart from the extractor fan being on constantly, we were also woken by the moving of barrells early morning as the room was really noisy Breakfast and Breakfast staff were lovely Spa - disappointing as we werent told it was fully booked all week when we arrived, we went to speak with the Spa team and was told we couldn't even use the pool either as this was also fully booked all week Upon checkout we're weren't asked about our stay to mention any of this either. "

"Great stay "

"Prime location, clean environment, lovely staff. Amy and Frankie at reception were very polite and professional— they couldn’t do enough for us. And the kitchen staff, amazing. Baazi was friendly and helpful. Everyone outdid selves, even housekeeping. I highly recommend."