Norton in Hales Holidays

Excellent amenities, food and room

Very clean and spacious. Kitchen well equipped. Very well positioned for the ICC and arena

We booked this hotel last minute when our previous accommodation let us down. What a surprise! The hotel is gorgeous. The staff couldn’t do enough for us, the hotel was very charming, the grounds were stunning as well. Breakfast was the only slight disappointment with the quality of the food however the experience made up for it.

The room was clean and well decorated but let down by not having a refrigerator and air conditioning as it was stifling hot all night so was difficult to sleep even with the windows open which were only open by a few centimetres. The restaurant was the biggest let down in the pub. I was shown to my table in the conservatory by the girl working at the bar who was very helpful. The first thing I noticed was the huge amount of dead house glass and blue bottles laying on the window sill next to my table. The worst bit was that one of these large house glass was laying upside down dead on my fork. I mentioned this to the girl serving me who applogised and took my cutlery set away in my napkin which left me the set opposite me. The menu I found was very limited to choice For the main meal which I chose a pasta dish with a creamy sauce and spinach which I added chicken to it. The pasta can be only described as bland at best there was practically no flavour to it and the added chicken which was in cubed shape looked like it was originally frozen reformed and had zero flavour to it. To make up for my disappointment I decided I’d see what was on the dessert