Thank you for your review and we can only appologise again as we did on the evening in question. The duty manager appologised as did reception who asked you to elaborate on your experience and also said that a full investigation would be made. Yes your service fell short of our usually high standard and all involved send their sincerest apologies for the poor service you experienced in the restaurant.

Thank you for taking the time to write a review.Our most expensive large wine is a New Zealand Sauvignon at 11.95 and a large coke is 4.Like everthing we are being absolutely squeezed. Last year our electricity bill was 2500.This same month this year it is 12500 ! We have a fantastic steady team of staff who we pay well above the normal average for hospitality.Our place is very well maintained inside and out and over the years we have constantly invested in our team and in our quality of service and amneities. Yes Great Britain is very expensive and we sincerely hope that buisnesses will survive the next few difficult years that lie ahead. Luckily Hotel Wroxham has a great amount of return and loyal visitors, local and from afar who really appreciate everthing we and our team have down over the years. We are so pleased you enjoyed your stay and we sincerely hope you return. Please always call us directly as we always offer the best rates. Thank you