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"Friendly helpful staff at reception rooms spacious clean and comfortable - some areas needed small amount of maintenance ie painting and windows- great location for motorpoint arena"

"The breakfast in my opinion was not the best. There were no fried eggs. There was streaky bacon ( no back bacon). The pastries were very good."

"I have,stayed in this Hotel several times under its previous ownership when it was a good, 4 star boutique Hotel. The current owners have made it much more "middle of the road" and seem to have list the large bar and separate dinnibg area. These are now replaced by a small "Pub" style bar that doubles as the breakfast room. Consequently, there is obviously little time to sweep and clean after the night service meaning breakfast was served in quite scruffy conditions (the floor, and stairs into, the area we were sat in obviously had not been swept in a couple of days and the ledge next to our table had a very thick layer of brick and mortar dust from the bare brick walls. The general condition of the Hotel is fare and the room are clean and comfortable.The big plus point is the staff who all work hard, are warm, friendly and helpful."

"ideal location, room very nice for the price and quiet"

"Lovely stay. Staff were super helpful and friendly. Really convenient for The Royal Concert Hall for someone with limited mobility. Whole hotel is a little tired, but was clean and facilities were excellent. The bathroom in the room was well proportioned but the toilet was situated under a grab rail which made it virtually inaccessible for a larger person, sitting sideways was the only option. The restaurant was lovely, but was under staffed, there only appeared to be one (lovely, helpful) waiter trying to deal with the whole restaurant. Breakfast was plentiful and varied, though if you came down towards the end there was less choice. Have been to other hotels in this chain that were slightly more up to date, this one could perhaps do with a bit of a boost."

"Breakfast was excellent!! Everything was good:)"

"Superb………………,,., Excellent"

"Was great relaxing and walking g distance to a selection of pubs and restaurants as well"

"Stayed here many of times and never disappoints."