Nuevo Mazatlan Hotels

"The staff is awesome great hospitality from top to bottom 🙌"

"The hotel was amazing it had nice and clean rooms also very spacious."

"Had a lots of fun at this hotel there was plenty to do and the food was amazing. "

"I stayed at Pueblo bonito Mazatlan for a week with my husband and toddler. Starting off wasn’t so good because we arrived at 10:30 pm and restaurants were closed so we ordered room service, we were starving from traveling all day and ordered about 2 plates each. The person on the phone for room service was so rude and said your ordering too much food and system says it’s only 2 people in ur room. We are going to charge you double for your room advice delivery fee. I was upset but front desk called them and cleared it up and it was fine. If I’m paying full price for a 4 year old to be there , she should be put in the system as another guest because this was an issue a few times….. so Pueblo bonito please do better as this causes a huge inconvenience. Aside from that, the entire trip was amazing. The restaurants on site were delicious, staff was amazing and our room was beautiful. It was a wonderful family vacation and we will be back! If you stay there you can go to the aquarium of Mazatlan for free! And it’s such a gorgeous aquarium and well worth visiting. Take an uber not a taxi! The uber is only $5! I highly recommend staying here, especially with kids as it’s very kid friendly. Get the all inclusive , it’s worth it. If you don’t have kids I wouldn’t suggest it because it’s very family friendly and you will prob get splashed while having a drink in the pool….. Pueblo bonito Pacifica in Cabo is an amazing adults only option that I have gone to before. "

"Nice customer service "

"Ocean view, wi-fi works good, staff are good, nice and clean hotel. "

"Spa very clean, staff very help full friendly and the ocean view perfect."

"Had a great service from my waiter at the pool.great service from luis!!!and the rest of the guys"

"El servicio en recepción y en restaurante no fue amable "