Madrid Hotel Guide - Nuevo Teatro Alcala hotels in Madrid, Spain.

"Las habitaciones muy bien y el desayuno súper!"

"Great staff and location"

"Friendly staff"

"Comfortable room but noise from other rooms, hallways and etc was a lot. But otherwise great hotel as always!"

"Clean rooms, friendly staff and good breakfast Easy walk to most everything Great shower"

"The breakfast was very good and the bar selection was acceptable with staff always ready to please you. Kuddos a Flores, yousef y Gabriella in the lobby bar"

"Honestly, perfect for a short term stay. Rooms have everything you need and are very comfortable. Staff are super kind and helpful. Great location and would stay here again in a heartbeat! "

"Safe and clean hotel and very near to the down town "

"This is the worst stay of my life. I regret choosing this place. Only did it for location but it was the biggest mistake. The staff is horrible. They came every night nock at my door and force me to stop talking and go to sleep. Literally. The employee overnight in reception is a trans that is a stalker. Is a person that seems to be mad a the world. I even asked why so much anger on his or her approach to guests . It was not Normal nor respectful. He or she was very rude unprofessional and aggressive at times. Do not visit this place. Dirty , noise, horrible staff . No AC, to be able use the fan they will ask for a Deposit for the remote control. The fan doesn’t work without it. So if you don’t have cash you will have to sleep with the heat of the room. If you open window to refresh the noise won’t let you sleep. Terrible terrible experience. I will also write a review on google alerting people Not to Fall in this trap. First time I have such a terrible experience with Expedia. "