Oak Grove Hotels

"Everything was great!"

"Our room was clean and stay went fine. Staff were helpful. Parking was easy. "

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"Liked: General setup and arrangement. Suites were roomy and functional. Breakfast buffet was adequate, but food wasn't vert tasteful except for on-order omelets. Rooms were not cleaned every day unless the guest so requested. Not liked: Too few elevators, which were also very slow. Led to long waits for service. Significant add-on charge for parking ($19 per night). No room service or restaurant, only a snack menu at the bar. I felt the room cost was way too high for the quality of the facilities and the services available. I will look at different options the next time I visit this area. My door did not lock when closed, suggesting an example of maintenance issues regarding the facility."

"The hotel was not very clean overall. The beds are old and uncomfortable, leaving us in pain. When checking the mattress for bugs (no, I didn't find any), I was disappointed with how stained the mattresses were. The sofa in the room was filthy, as was the elevator (see photos). There was no working vent or window in the bathroom. The AC turns itself off in the middle of the night, making the room very still and too warm. The restaurant was supposed to be open until 11:00 a.m. At 10:15 a.m., it was closed. We only wanted coffee but were told they "closed early." No reason given. We were not told upon reservation there would be a large fee per night to park. Update: had to call and get the receipt mailed to me, even though it was promised at checkout. Staff who answered was extremely rude and annoyed with the simple request. The itemized bill showed tax on the parking plus a previously not disclosed credit card fee. Interesting because I was told cash wasn't even an option for payment (usually it isn't at hotels so I was not surprised). How can you charge someone extra to pay the only way you allow payments???? Will not return to or recommend this hotel. Our total bill was significantly more than when booked. And no, we used zero amenities. "

"The property surroundings are beautiful. The hotel at the lobby very nice. The rooms and furniture need to be updated. Furniture looks worn out. Bathroom looks old. Needs to be redone. Staff were very nice. Receptionist at the front desk all were very cordial and helpful. The breakfast buffet was not great. Items were greasy. For the price it was not worth it. Location was great and the distance to the METRO was extremely convenient."

"Did not stay for breakfast."

"Reservation was for two queens — they only had King available. No one contacted us prior even though they indicated it was a known room issue. Very frustrating. Nothing was done to rectify the problem."

"I absolutely loved this hotel! The floor layout of my room was wonderful. I enjoyed the lighting, cle"