Oakland Hotel Guide - Hotels with Spa in Oakland, California

"Staff gave me wrong room, which occupied by other guest. No breakfast available. Room was dirty with shady curtains..do not accept any more customers "

"Loved staying here very clean and helpful staff"

"Please do not stay here. Not only is the management terrible, but the rooms are filthy, musty, and poorly maintained. I even had to switch rooms during my stay. We originally stayed at the La Quinta in Galt because my daughter, who is a photographer, had events around San Francisco. We decided to move to Oakland thinking it would be closer and more convenient. Looking back, leaving Galt was a huge mistake. The La Quinta in Galt was gorgeous, clean, and had an amazing staff. This location was the complete opposite. When I checked in, my state ID was expired. I understand policies are policies, but I have never had an issue using it before — I even flew to NYC with it. I asked if they could simply change the reservation to my daughter’s name since she was also staying with me, but the staff refused. The supervisor was rude, dismissive, and completely unhelpful. At 1 a.m., exhausted and overwhelmed, I ended up on the phone with Hotels.com in tears trying to fix the situation. Having worked for Marriott in my 20s, I was honestly shocked by the lack of customer service and compassion. After more than an hour, Hotels.com finally spoke with the hotel manager, who agreed to cancel and rebook the reservation under my daughter’s name. Unfortunately, the problems didn’t stop there. The hotel smelled strongly of smoke, the room was dirty, and the curtains were literally shredded. Please save yourself the stress and spend your money somewhere else."

"Train station behind hotel convenient, and breakfast was yummy. The quakers were there to confirm the quality of the oatmeal they sold the hotel."

"I disagree with other reviewers regarding the breakfast. We found it really well stocked and very fresh. Staff was attentive and helpful. The menu included: scrambled eggs, cheese omelette, link and patty sausages, bacon, waffles, home fried potatoes, pastries, English muffins, croissants, hot and cold cereal, hard boiled eggs, watermelon, pineapple, cantaloupe, grapes, coffee, tea, juice, milk and more!"

"I always enjoy my time at the Claremont. This time I did not rent a car and the only thing I missed was access to a nearby store to pickup essentials. A small gift shop would be something to consider."

"The front desk staff didn't explain anything. I happened to walk by a half hour later and another guest was getting a completely different experience. The room was adequate. AC worked well. Bed was comfortable. Overpriced breakfast was the main reason for knocking off a star."

"Room was clean. Toilet bowl cover had to be moved in order to flush. There were abandoned cars and homeless people living in the parking lot. I had to leave my ID in exchange to use the iron and board - and I had to go get it and walk it back… super weird. The lobby was closed to guests, so just a walk up window from the parking lot. If staff is scared, makes me feel unsafe. The AC unit in the room was damaged, and the heater didn’t work - I was freezing. The phone was ripped out of the wall, so I couldn’t call the front desk. Also, they only provide a bar of soap - and I forgot shampoo. UGH "

"This hotel was dated, yet clean, friendly, and functional. My son and I needed somewhere to stay before our early flight out of Oakland and this place was perfect. We liked the quiet location by the marina and the fact that we could walk next door for dinner. We slept well and being close to the airport made our travel day far less stressful with a 6am departure. The staff was very friendly and helpful. We will definitely stay again. "