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"The hotel staff was amazing. The food was good at the restaurant and the breakfast. The room AC barely worked. The front desk had to bring us an additional fan. The fire alarm went off around 12am. So convenient to be so close to the train station. "

"The name says it all. When you stay here, you feel like you are staying in a palace. On the outside, it is far away the most magnificent building in Murren. The inside is even better, tastefully and magnificently decorated. The staff is excellent, and the sauna in the spa area is not to be missed. Finally, the dining room is dramatic and the food, particularly the extravagant breakfast, is hard to beat."

"Everything was perfect, from check in to check out, location and Lucerne! Great stay!"

"Some of the rooms used to be prison cells. Pretty cool. Our room seemed very new, simple, but clean. We were able to walk to the train easily. We also walked to the Lion Monument, the Watchtowers, the river and shopping."

"Wonderful property easy access from station"

"Really lovely hotel in a great location. Room was large and comfortable. Breakfast was excellent. Good facilities across the sites. Only two small negatives, no fridge in the room and the signage, particularly on where restaurants were/how to access them was confusing."

"Beautiful views of the mountains. Wonderful spa. Directly across from the train station (no noise) and adjacent to all the shopping. Staff was superb. The only downside is the restaurant bar seems to be closed so in the evening you had to go to a different property for entertainment. "

"3rd floor has great views of JUNGFRAU. The location is excellent as it is just beside the Grindelwald Terminal ( no noise from trains at all). Very clean and modern looking interior."

"We visited at the end of April when this hotel was still under construction. It was a minor inconvenience as we paid for a “garden view” when the view was a complete construction zone. They did upgrade our room size because of this. That being said, the restaurant was fantastic and the staff were very friendly. We stayed 2 nights and ate at the restaurant both nights. Their buffet breakfast is also amazing. Seeing that the hotel is no longer under construction, I would definitely stay here again. "