Charleston Hotel Guide - Old Exchange Provost and Dungeon hotels in Charleston, United States of America.

"My wife and I stayed at The Loutrel for our anniversary, and honestly, it's hard to find anything to complain about. This place just gets it right. From the minute we pulled up, the staff made us feel like we were welcome, not in that rehearsed, corporate hospitality kind of way, but genuinely warm. Special shoutout to Carl the valet, who was a standout from start to finish. He took great care of the car, but what really made an impression was that he greeted us by name every single time we came back in, and had some genuinely great recommendations for getting around Charleston. Little things like that stick with you. The room was spacious and well done, the kind of space where you walk in and just go "okay, yeah, this is it." Comfortable, beautiful, nothing to nitpick. The rooftop is worth your time. It's big, has a great vibe, and is the kind of spot where you sit down for one drink and end up staying a while. No complaints there. Location-wise, you really can't do better in Charleston. We were walking distance from great food, great bars, and some of the most beautiful streets in the South. We barely touched the car after Carl parked it. If you're heading to Charleston for an anniversary, a birthday, or really any special occasion, and especially if you're going as a couple, The Loutrel is the move. We'll be back."

"The room was clean, well laid out and a great amount of space. We found the hotel to be great overall, the only slight consideration is the restaurant on the first floor is quite busy, you really need to make reservations most of the time. Also be mindful that if you leave the hotel or need to go to the lobby it's often quite crowded as people wait for seating at the restaurant. We will definitely stay here again."

"Staff was excellent I did have an issue with my bath tub faucet not turning off and ended up having to change rooms the staff responded quickly to help get the issue resolved "

"Staff was most helpful and kind."

"Incredible location, exceptional service, beautiful hotel. Restaurant was impressive!"

"Everything was wonderful, we will definitely be back! Especially loved the bicycles, we took full advantage of them - a great way to see lower Charleston! "

"Beautiful property "

"Clean rook"

"Staff is incredible. Very consistent. Beautiful property. Breakfast was fantastic. Can’t beat the happy hour. Rooftop bar great for late night dessert and cocktails. Great time!"