Old Warden Holidays

The hotel's location is very good, as it is on a street parallel to Oxford Street. When I arrived for check-in, I was informed that my room was no longer available and that they had arranged for me to stay at a different hotel. The staff were very nice and did their best, but I did not expect to be moved far from where I had booked, as I was there for work on a Sunday. I tried to look for the closest hotels, but they were all fully booked due to an event, and they have a first-come, first-served policy. Therefore, 2 hours later, I accepted the offer to be moved, and they kindly offered me breakfast and a taxi. The other hotel was nicer than this one, but the air conditioning was not working. The second night, I went back to this hotel to be allocated a very small single bedroom with a window facing a wall. No upgrade despite gold on Expedia. Not the best experience after a long trip to reach London during the heatwave.

Friendly helpful staff. Well located. Good bar and restaurant.

The room was clean and the staff were extremely friendly and helpful. Breakfast was great and the place is very well located.

The hotel room is spacious and very clean.. also good location, close to bus and train stations

We enjoyed our stay at the Riu Westminster. The location was ideal for us - walking distance to Westminster Abbey and plenty of other sites. Cab rides were generally well-priced (we used Freenow, London's Lyft), and there were many train and bus options available. The only thing to be sure you're aware of is the general tightness of the rooms - they are small. We were in a standard Queen. If you are staying one night, or really don't need a lot of space, this is doable and comes at a great price. We stayed 7 nights and absolutely wished we had more space - to store items (there is one close with only two very small draws and one shelf inside), to sit (there are two chairs - a desk chair and a bigger lounger, but no couch or bench), or to do morning yoga. There was simply not enough room. The configuration is a little awkward, as you enter into the sink/bathroom area which can be divided by a pocket door, but does not have ventilation on that side. So, when the pocket door is closed, you're not feeling the AC or breathing easily on that side of the room. We also could not master how to get light on one side and not the other. All of this said, we would stay again. We just wanted to be helpful to future travelers. It's a lovely, well-run hotel. Breakfast was great, and the restaurant was open until midnight. Thank, Riu!