Tokyo Hotel Guide - Omiya Hachiman hotels in Tokyo, Japan.

"Check in was busy and confusing. They have a semi self check in but had people there to help as it was not self explanatory with what you should do. We had a twin room which gave my husband and I a bit more space. Rooms were quiet even though there are a lot of people staying at the hotel. Water in the shower was not ideal as it was like warm at best, never hot - maybe this is due to the amount of people using water. Breakfast was also busy but an excellent buffet and well worth the money. This hotel was close-ish to Shinjuku Station which was nice; about 15 minutes. Worth the stay."

"I choose this hotel for two reason: location and five star reviews. So I was so surprised to see very thin dingy yellow old down comforter in the room. Bed was too firm for me to sleep comfortably. After checking taxi was at hotel ready to drive you to airport that was plus."

"Beautiful hotel, concierge was very helpful. Breakfast buffet was delicious. The restaurants were a bit overpriced. The airport limousine was very convenient."

"The hotel is at great location. 6-8mins of walking distance from Shinjuku station. For some lines, the exit is just next to the hotel not all the lines. Some that need improvement: The toilet paper is sooooo thin. You will need to end up using a lot to prevent it broken on your hand. After the first cleaning, one of our beddings has dried blood on it."

"Superb location for a few days in Tokyo....walking distance to Love Sculpture pickup point for many day tours. Hop-on hop-off bus stop across the street. Many choices of restaurants nearby. This Hilton really is a 5-star place and worth it. Lots of food choices, nice gym, clean and comfy room. Concierge service just great, and a shout-out to Priscila who really helped with our questions on our first trip to Tokyo. No issues."

"Great stay."

"전반적으로 만족스러운 숙소 였어요 ! 특시 조식 먹을때 행복 ~~ 카페 바이브 넘 좋궁 글구 동네가 조용하니 아주 좋은데 번화가로 접근성도 좋아서 추천이요 다만 룸컨디션은 아주 평범 .. 자취방 같은 느낌 직원분들도 모두 친절 ! "

"Service was very friendly overall. It would be nice if the concierge spoke better English. Clean nice atmosphere!"

"Good location, elevators can take a bit of a wait."